E-commerce Specialist

_“Our e-commerce specialist is responsible for managing and optimizing online sales channels for our company. This includes overseeing product listings, coordinating with various teams to ensure accurate inventory, implementing marketing strategies, and analyzing data to improve the overall performance of the e-commerce platform. Our coordinator will often collaborate with marketing, sales, and IT teams to enhance the online shopping experience and drive sales growth.”_
- Scheme: On-site
- Area of expertise of the position: 3 years
- Location: Colonia del Valle, CDMX

Company profile
- Line of business: Body composition Analizer (Medical Device)
- Industry:Medical equipments

**Requirements**:

- Academic studies: Bachelor's degree in Marketing, Business Administration, E-Commerce, or a related field.
- Experience : Minimum of 3 years of previous experience in e-commerce or a related field is often preferred.
- Practical experience with online sales channels, product listings, and order fulfillment.
- Familiarity with online payment systems, shipping logistics, and customer service processes.
- Experience in using analytics tools to track and analyze e-commerce performance metrics.
- Ability to collaborate with cross-functional teams, including marketing, sales, and IT.
- Languages: English/Spanish
- Programs to be mastered: Microsoft Tools

**Responsibilities**:

- Manage and maintain product in the e-commerce platforms.(Amazon, Liverpool, InBody e-commrece)
- Troubleshoot store and client issues as they arise
- Add or change store processes and functionality for a better customer experience.
- Monitor, analyze and report on marketplace metrics and sales, including on-time fulfillment & daily inventory updates
- Assist with inventory management across all warehouses.
- Support the implementation and ongoing management of the product database.
- Manage the data feed between the product database and wholesale partners to accurately communicate product information
- Identify opportunities to execute strategic marketing on e-commerce platforms, including promotional opportunities, pricing optimization, content creation
- Assist with other marketing and e-commerce tasks as needed.
- Increase Sales
- Experience with basic Microsoft Excel function

Soft skills and characteristics (examples):

- Communication
- Teamwork
- Customer-centric mindset with a strong focus on delivering outstanding service and resolving customer issues.
- Ability to work independently and as part of a team, demonstrating a cooperative and collaborative approach.
- Problem-solving and critical-thinking skills to identify and resolve order-related issues effectively.
- Familiarity with inventory management and order fulfillment processes
- Adaptability: Ability to adapt to rapidly changing e-commerce trends and technologies. Continuous learning and staying updated on industry best practices.
- Problem-Solving and Decision-Making

**Offer**:

- Gross Monthly Salary Range: MXN $18,000.00
- Average monthly commissions: MXN $1,000.00
- Benefits: Law benefits + Gastos médicos mayores de InBursa / Seguro dental de Dentegra / Vales de despensa $1,600 MXN mensual
- The person report directly to the Sales Director
- Hours: Office work hour is Mon - Fri 8:00 - 17:00 (contract is 48 hours per week as Mexican Labor Law)

Tipo de puesto: Tiempo completo

Salario: $16,000.00 - $20,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
- Vales de despensa

Pregunta(s) de postulación:

- What experience do you have in e-commerce platforms?

Educación:

- Licenciatura terminada (Obligatorio)

Experiência:

- E-commerce Coordinator: 3 años (Obligatorio)

Idioma:

- Advanced English level (Obligatorio)

Lugar de trabajo: Empleo presencial