Marketing Operations

hace 5 días

Desde casa, México Thrivelab Co. A tiempo completo

**About Thrivelab**

Thrivelab is a U.S.based, AI‑powered telehealth and longevity platform helping people optimize hormones, metabolism, and recovery so they can **give their gifts at the highest level**. We blend evidence‑based medicine with multi‑modal wellness (nutrition, movement, stress, sleep, and regenerative protocols) and a white‑glove, tech‑enabled patient experience. Our team is mission‑driven, metrics‑obsessed, and biased toward action. We are building an operationally excellent, compliant, and scalable growth engine to expand access to care while maintaining clinical integrity.

**Role: Marketing Operations (Project Manager)**

**Reports to**: Head of Growth
**Seniority**: 2-5 years in marketing project/program management
**Type**: Full-time, remote-first with core hours overlap
**Salary**: $2-$3k USD per month, commensurate to experience

**Role Summary**

**What You’ll Own**
- **Capacity & Sprint Planning**: Maintain team workloads, sprint boards, and weekly priorities; flag bottlenecks before they bite.
- **Workflow Design**: Standardize SOPs for creative, content, campaign launches, and brand ops (from request to QA to ship to learn).
- **Calendar & Cadence**: Own the integrated marketing calendar (launches, content drops, promos, PR, partnerships) and the weekly/Monthly ops rhythm.
- **Quality Gates**: Define “Definition of Ready / Done,” enforce checklists (brief completeness, legal/compliance, UTM hygiene, QA).
- **Cross‑Functional Coordination**: Align Creative, Content, Growth, Product, and Clinical/Compliance on timelines and approvals.
- **Documentation**: Keep living docs updated (SOPs, RACI, playbooks, retrospectives). Zero orphan tasks. Zero mystery work.
- **Status & Reporting**: Publish concise weekly status (planned/blocked/shipped), RAID logs (Risks, Assumptions, Issues, Dependencies).
- **Post‑Mortems & Iteration**: Run blameless retros, capture lessons learned, and update SOPs accordingly.

**Must‑Have Qualifications**
- 2-5 years of **marketing project/program management** across creative/content/campaigns/brand.
- Proven skill converting messy inputs into **clean task structures** (owners, estimates, dependencies, risks).
- Strong **written communication**, meeting facilitation, and note‑taking (action‑oriented, decision‑focused).
- Data‑aware: understands UTM structure, briefs include KPIs and can read dashboards to keep work tied to outcomes.

**Nice‑to‑Haves**
- Healthcare/telehealth or other **regulated** environments (HIPAA awareness, medical/legal review flows).
- Familiarity with **Everflow** (affiliates), **n8n/Zapier** automations, **Zoho/HubSpot/GA4**, and basic SQL/Sheets.
- Exposure to **AI‑assisted ops** (drafting briefs from transcripts, auto‑generating tasks, QA checklists with LLMs).

**Location & Hours**

Remote. Maintain 4-6 hours overlap with Head of Growth. Occasional off‑hours during launches.

**Compensation & Benefits**

Competitive salary, performance bonuses, and growth path. (Customize range based on market.)

Base Pay: From $40,000.00 per month

Work Location: Remote

Expected Start Date: 17/11/2025

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