Sc Customer Service Representative

hace 18 horas

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
**We are PepsiCo**

PepsiCo is one of the world's leading food and beverage companies with more than $79 Billion in Net Revenue and a global portfolio of diverse and beloved brands. We have a complementary food and beverage portfolio that includes 22 brands that each generate more than $1 Billion in annual retail sales. PepsiCo's products are sold in more than 200 countries and territories around the world. PepsiCo's strength is its people. We are over 250,000 game changers, mountain movers and history makers, located around the world, and united by a shared set of values and goals.

**Responsibilities**:
**The Opportunity**

The Customer Service Representative (CSR) is responsible for ensuring day to day order processing for Frito-Lay North America (FLNA), driving gold standard customer service and maintaining site performance metrics through the use of standard processes and best practices. The CSR will be expected to partner with other CSRs in GBS as well as with site and region Leadership.

**Your Impact**

As **SC Cust Svc Assoc Representative** your functions would consist of:

- Ensures day to day order processing for Frito Lay North America including but not limited to order confirmation, order cleansing, management/creation of ICRs/Filters
- Customer communications - managing adds/cuts, missing order communication and off template orders
- Confirmation of order completion
- Backfill other CSRs on vacations

Qualifications:
**Who Are We Looking For?**

**Education**
- Bachelor’s degree preferred

**Experience**
- 1-3 years of Frito Lay sales/supply chain experience
- Fluent in English
- Frito Lay Field Sales Operations/Plant experience preferred
- Strong verbal and written communication skills to effectively interact with all levels of management
- Ability to provide superior customer service with strong follow up skills
- Working knowledge of order processing and order life-cycle, PWM, IPM/ICS
- Demonstrated Capability of the FLNA SAP solution
- Demonstrated ability to work in a results oriented, challenging environment

**What can you expect from us**:

- Excellent analytical skills and the ability to translate analytical findings into actionable solutions and processes
- Organized personality
- Team player
- Ability to manage stress and meet deadlines while maintaining high levels of accuracy
- Advocates for and embraces the use of new tools and techniques
- Problem Solving
- Seeks opportunities to strengthen digital culture through collaborating and sharing knowledge
- Track record of improving processes, leading projects and influencing decision-makers
- Has an informed opinion on digital trends, including fluency with specific digital technologies

**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

  • Sc Customer Service Representative

    hace 4 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview:**We are PepsiCo**PepsiCo is one of the world's leading food and beverage companies with more than $79 Billion in Net Revenue and a global portfolio of diverse and beloved brands. We have a complementary food and beverage portfolio that includes 22 brands that each generate more than $1 Billion in annual retail sales. PepsiCo's products are sold in...

  • Customer Service Representative

    hace 3 semanas

    Miguel Hidalgo, México Nex A tiempo completo

    **Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**:Customer Service Representative( Indispensable : Tener estabilidad laboral )Excel: AvanzadoResponsabilidades:Responsable del área de Customer serviceElevar la productividad del área.- Manejo del área de CSR- Reingeniería de códigos- Pruebas entrenamiento- Ejecución. Implementación de...

  • Customer Service Representative

    hace 2 días

    Miguel Hidalgo, México Human Access A tiempo completo

    ¡¡We are looking for a Customer Service Representative!! Vacancy to work 100% face-to-face in Mexico City, Miguel Hidalgo (Por el Hospital Español). A video surveillance company is looking for a seasoned, hardworking, smart and organized Sales Customer Service. Objective: Achieve customer satisfaction with the best level of service in its class and...

  • Customer Service Representative

    hace 1 semana

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview**PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes**LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER...

  • Bilingual Customer Service Representative

    hace 4 días

    San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...

  • Bilingual Customer Service Representative

    hace 2 días

    San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution**Department**: Operations**Job title**: Customer Service Representative**Location**: Hybrid**Reports to** : Customer Service Supervisor**Country** : Monterrey, Nuevo Leon, Mexico- **We offer**:_- _**Home office - **_including_ **the training **_- _**The company will provide the equipment**_- _**100% Paid training**_-...

  • Customer Service Representative

    hace 2 semanas

    Miguel Hidalgo, México Hooman A tiempo completo

    Oferta de Trabajo: Customer Service Representative Estamos buscando un Customer Service Representative para unirse con uno de nuestros clientes en giro restaurantero en constante crecimiento. Nos enorgullecemos de ofrecer un entorno de trabajo estimulante y gratificante donde los profesionales pueden desarrollar sus habilidades y avanzar en su...

  • Customer Service Representative

    hace 2 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ®...

  • Customer Service Representative

    hace 24 horas

    Miguel Hidalgo, Ciudad de México Quikr A tiempo completo

    Role Name- Customer Service RepresentativeExperience - 3 to 8 yearsLocation- Granada, Del. Miguel Hidalgo Ciudad De MexicoJob Description:On site technical services and problem solving• Quick response: 7x24 hour timely response to emergency calls from customer production lines, accurate judgment and rapid handling of aluminum foil related problems (such as...

  • Customer Service Representative

    hace 6 días

    Miguel Hidalgo, México PepsiCo A tiempo completo

    **Overview**PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER...