Cloud Engineer I

hace 2 semanas

Tlahuac, México Ellucian A tiempo completo

Unlock Learning for All:
Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.

We embrace the power to **lead**, the courage to **innovate**, and the determination to **grow**. At our core, we believe in **humanizing** our approach, recognizing that our people are our greatest strength. With a shared vision of **transformation**, we endeavor to shape a brighter future for higher education.

About the Opportunity:
Ellucian is seeking a Cloud Engineer to work with our clients. Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. Today everything we build is cloud-first, extensible, open, and modular. We know this is the right path as it puts our customers and their students at the center of everything we build.

**Where you will make an impact**
- Assisting the manager in addressing complex provisioning, deployment, configuration, and automation projects.
- Writing standard operating procedures and training our operations engineers to use and maintain the automation tools.
- Identify, analyze, and optimize cloud operations processes in collaboration with the Network, Platform, Database, and Applications teams for automation.
- Analyze changes in business requirements and updating the existing documents, processes, methods, procedures, and tools to work with these changes.
- Proactive system management via monitoring; building and developing automated remediation
- Smooth collaboration amongst cross functional peer teams to deliver optimal customer experience
- Be an active participant in Root Cause Analysis providing feedback, insights, & recommendations

**What you will bring**
- Cloud knowledge
- 1-3 years’ experience in Ansible, Terraform, Python, Lambda, Jenkins, Bitbucket
- Monitoring experience (Elk, Datadog)
- Natural partner who positively encourages others to drive better results
- Effectively identifies and proposes solutions to solve or improve challenging problems; solutions focused mindset.
- Thinking beyond your own scope; focused on driving quality outcomes at scale

What makes #Ellucianlife:

- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:

- Tuition Reimbursement Assistance
- Professional development opportunities

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