Bilingual Tech Support

hace 6 días

Azcapotzalco, México Tech Mahindra A tiempo completo

_If you have experience working in a call center and you are done with the back-to-back, this is your opportunity. Provide technical assistance through chat for a global communications technology company that delivers the promise of the digital world to millions of customers every day._

****OFFER****

Payment according to worked hours. (RPH MXN$83)

14K monthly average before taxes deduction

All law benefits from the first day (IMSS, Infonavit, Christmas bonus etc.)

100% paid training since the first day

PM schedule for OPS from 1 pm to 10 pm

According to metrics, you can change it within the hoop.

WEEKENDS OFF

Private insurances (life, medical, dental & visual) All of them once you reach the 90 days in the company.

Bonus for referring friends

Great work environment

Immediate hiring

Growth opportunity

*******

**Requirements**:

- Basic tech support knowledge: Difference between modem and router, basic troubleshooting for low internet speed, troubleshooting for cable TV encoders or cable boxes, bandwidth domain, how to locate the IP address of a computer, among others._
- It is essential that you have at least 1 year of experience in a bilingual call center (preferably in tech support).
- Advanced English level
- High School diploma or equivalent (bachillerato).
- Schedule availability between 7 am and 10 pm.
- Availability to work on-site (Azcapotzalco, CDMX)
- Customer service skills (how to be emphatic, how to deal with upset customers, express clearly)

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $14,000.00 al mes

Horario:

- Diurno

Prestaciones:

- Programa de referidos
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Seguro de vida

Educación:

- Bachillerato terminado (Obligatorio)

Experiência:

- Tech Support: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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