Specialist, Customer Project

hace 1 semana

Apodaca, México Columbus McKinnon Corporation A tiempo completo

**Job Summary/Overview**:
**Position Overview**: We are seeking a Customer Project Specialist at our Monterrey, NL facility who would be responsible for managing customer orders through our factory/cross functional processes, date management, on time delivery and all customer communications. Ensure commercial activities align with factory and corporate commercial policies and SOPs/procedures.

**Essential Duties and Responsibilities**:

- Review orders, ensure documentation is complete (i.e. Pricing, drawings, customer expectations, non-standard or unusual items) and are identified. Resolve any conflicts within the operations team (planning, engineering & production) and customer support.
- Review open orders and proactivity communicate status updates for all products lines with in the plant.
- Manage orders through the engineering approval process while managing customer expectations of timing and capturing change orders.
- Drive releases for manufacturing from our field teams through the engineering release process, master scheduling, date management and communication to customers. Including customer contractual obligations.
- Ensure all pricing activities are in line with quotation/change orders and document in internal systems.
- Coordinate with production and shipping on customer shipping requirements.
- Ensure resolution of all customer issues for the duration of the project.

**Knowledge, Skills, Competencies, and Abilities**:

- Self-starter who will be required to work independently
- Proficient with MS office, Teams, Excel
- Six Sigma (Yellow or Green Belt) or Lean Certification desired
- Three years’ experience working in an ISO9001 QMS compliant environment desired
- Experience working within a manufacturing facility preferred
- Experience working with MRP system
- Basic understanding of project management processes
- Effective use of data to drive effective improvement activities
- Knowledge and/or use of project management software preferred

**Required Qualifications**:

- Associate’s degree (A.A.) or equivalent from two-year college or technical school; Bachelor’s degree strongly preferred
- 3+ years of customer service experience required, experience in a manufacturing environment is strongly preferred
- SAP in SD preferred
- Equivalent combination of experience and education may be considered
- 1+ years of experience in project management or data analysis preferred
- Ability to travel domestically for training

  • Specialist, Customer Project

    hace 1 semana

    Apodaca, México Columbus McKinnon Corporation A tiempo completo

    **Job Summary/Overview**:**Position Overview**: We are seeking a Customer Project Specialist at our Monterrey, NL facility who would be responsible for managing customer orders through our factory/cross functional processes, date management, on time delivery and all customer communications. Ensure commercial activities align with factory and corporate...

  • Customer Support Specialist

    hace 4 semanas

    Apodaca, México ABB A tiempo completo

    **Customer Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Support Specialist

    hace 2 días

    Apodaca, México ABB A tiempo completo

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Project Specialist

    hace 1 semana

    Apodaca, México Danfoss A tiempo completo

    Requisition ID: 30232- Job Location(s): Apodaca, MXDanfoss is looking for a Project Specialist to join our diverse team**Responsibilities**:Responsibilities for this position include, but are not limited to, the following.- Project planning for different types of projects like New Product Development project, Cost reduction projects and critical change...

  • Customer Ops Specialist

    hace 4 semanas

    Apodaca, México Lenovo A tiempo completo

    Talent Acquisition Specialist | B.A. International Business Position Requirements: B.A./B.S Supply Chain Management, Industrial Engineering, IS, Data Analytics or equivalent Strategic Thinking – able to dig deep and understand the technological big picture without getting lost in details Global and Cultural mindset – skilled people person who enjoys...

  • Customer Ops Specialist

    hace 4 semanas

    Apodaca, México Lenovo A tiempo completo

    Talent Acquisition Specialist | B.A. International Business Position Requirements: B.A./B.S Supply Chain Management, Industrial Engineering, IS, Data Analytics or equivalent Strategic Thinking – able to dig deep and understand the technological big picture without getting lost in details Global and Cultural mindset – skilled people person who enjoys...

  • Customer Ops Specialist

    hace 4 semanas

    Apodaca, México Lenovo A tiempo completo

    Talent Acquisition Specialist | B.A. International Business Position Requirements: B.A./B.S Supply Chain Management, Industrial Engineering, IS, Data Analytics or equivalent Strategic Thinking – able to dig deep and understand the technological big picture without getting lost in details Global and Cultural mindset – skilled people person who enjoys...

  • Customer Project Manager

    hace 4 semanas

    Apodaca, México Danfoss A tiempo completo

    Requisition ID: *****- Job Location(s): Apodaca, MXTo support the business expension in MX, we are looking a project manager who is passonate on project mgt, daily follow up with multiple teams and gets hands on work, components, products.Join us in Mexcio Monterrey.**Responsibilities**:Responsibilities for this position include, but are not limited to, the...

  • Project Management Specialist

    hace 4 semanas

    Apodaca, México Wabtec A tiempo completo

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Customer Service Specialist

    hace 7 días

    Apodaca, México ABB A tiempo completo

    **Customer Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...