Director Data Science

**Summary**:
At Novartis, we're reimagining medicine through the transformative power of AI and data science. As Director, AI Product Innovations (iLabs), you will be at the forefront of building scalable, intelligent products that reshape how we engage with healthcare professionals, accelerate decision-making, and personalize commercial strategies globally.
This is a high-impact leadership role within the Data Digital & Technology (DD&IT) organization, where you’ll drive the intersection of AI/GenAI innovation, data science, and global commercial execution. You’ll not only shape the product vision—you’ll lead a talented team, connect deep technology with real-world impact, and help Novartis deliver better outcomes, faster

**About the Role**:

- **AI Product Leadership**: Define and execute the product strategy for AI/GenAI-powered solutions across commercial domains — including field force effectiveness, omnichannel engagement, patient services, content enablement, and intelligent automation.
- ** Data Science Integration**: Partner with data scientists to translate models (e.g., LLMs, NLP, machine learning) into scalable, user-centric products. Ensure rigorous data-driven experimentation, evaluation, and optimization.
- ** Team & Talent Development**: Build, lead, and mentor a global team of product managers, technologists, and AI specialists. Foster a high-performance culture grounded in innovation, agility, and continuous learning.
- ** Innovation Pipeline Ownership**: Identify and incubate high-value AI/GenAI opportunities. Run rapid prototyping, lead pilots, and drive industrial-scale adoption across countries and business units.
- ** Cross-Functional Collaboration**: Work closely with engineering, architecture, commercial strategy, field teams, and legal/compliance to ensure delivery of robust, secure, and compliant AI solutions.
- ** Business Impact & Adoption**: Define success metrics, drive adoption, and measure ROI of AI products. Ensure solutions deliver clear, data-validated value across markets and therapeutic areas.
- ** Technology Thought Leadership**: Act as an internal and external champion for responsible AI innovation in pharma. Stay at the cutting edge of GenAI tools, open-source models, and emerging frameworks

**Essential Requirements**:

- 10+ years of experience in product management, digital transformation, or AI innovation, with at least 3-5 years leading AI/ML or GenAI products at scale
- Strong applied experience with machine learning, large language models (LLMs), NLP, vector search, and prompt engineering
- Proven ability to partner with data science and engineering to design, validate, and deploy AI solutions
- Innovation mindset to drive experiments and evaluate go/no go decision for PoCs
- Solid understanding of pharma commercial operations, including CRM platforms, omnichannel engagement, field force tech, and analytics
- Demonstrated success in building and leading high-performing product teams across geographies and functions
- Strong storytelling, stakeholder management, and executive communication skills
- Bachelor’s degree in computer science, Data Science, Engineering, or a related technical field; Master’s, MBA, or PhD is a plus

**Desirable Requirements**:

- Applied Mathematics
- Artificial Intelligence (AI)
- Generative AI
- AWS(Amazon Web Services).
- Data Science
- Python (Programming Language).
- R (Programming Language).
- Product Innovation
- Product Management

Division

Operations

Business Unit

CTS

Location

Mexico

Site

INSURGENTES

Company / Legal Entity

MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.

Alternative Location 1

Hyderabad (Office), India

Functional Area

Data and Digital

Job Type

Full time

Employment Type

Regular

Shift Work

No

**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.