People Operations Specialist

**Unilever is currently hiring**for**People** Operations Specialist***:
**Function**: People Experience

**Scope**: Local

**Location**:Bosques

**Terms & Conditions**: Full time

**ABOUT UNILEVER**

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

**JOB PURPOSE**

In this role you will drive HR excellence through operations with an operationally focused mindset.

This role will operationally develop the end to end activities of moves (promotions, general increases, change jobs, etc) for LATAM, that will enable movements can be successfully completed in system (Workday).

**WHAT WILL YOUR MAIN RESPONSIBILITIES BE**
- Manage the employee job changes (moves), including: document generation, benefits, etc.
- Responsible for data input in system, with a special attention to data accuracy.
- Make sure that all the data of input and data in letters is correct.
- Align with Continuous Improvement mindset leveraging technology and contribute to the simplifications, refinement and operational excellence.

**Experiences & Qualifications**

**Bachelor's degree in Human Resources, Business Administration, or a related field is advantageous.

Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context.

Understanding of HR process and policy with experience working in regional or multi country operations is desirable

Knowledge of HR processes and best practices.

**Skills**
- Excellent attention to details.
- Communication skills in Spanish and english, to ensure communication with stakeholders is clear and correct.
- Excellent written communication skills, with the ability to provide clear and concise information real-time.
- Strong problem-solving abilities and a customer-centric mindset.
- Proficiency in using live chat/ case management platforms and HR information systems (Workday and Service now would be advantageous)
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Commitment to quality and adherence to defined SLA.
- Team player with the ability to collaborate effectively across various hubs/locations.
- Ability to navigate new technologies

**Leadership**
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- **
Critical SOL (Standards of Leadership) Behaviors**
- ** Consumer and Customer Focus**: Bringing the voice of the customer
- ** Agility**: Curious, courageous and adaptive to change
- ** Accountability and Responsibility**: Passion in delivering value and impact, going above and beyond to delight

Unilever embraces diversity and encourages applicates from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.