Technical Product Management

**Technical Product Management**

**Role purpose**:
The Technical Product Management job is accountable for enabling the technical development and run-time operation of products and services within a Product Group or a set of development teams.

**Principal Accountabilities and Responsibilities**
- Work with Product Owners and DevOps teams and responsible for the delivery, on-going success & continuous improvement of a discrete set of products or business services, or shared products/platforms/environments that are used/consumed by other DevOps Teams.
- Accountable with the Head of Architecture Product/Product lead to review requirements from a testability perspective and formulate the non-functional testing strategy
- Accountable together with Security Specialists or Product owner to formulate the security testing strategy.
- Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
- Accountable for ensuring that all activities performed by teams adhere to the relevant prevailing data standards and data controls
- Work with the product owner to ensure that work is de-constructed and translated into development activities across team.
- Accountable for the creation and management of epics, backlog management and prioritisation across teams and for conformance to the IT operating model with regards to Agile and Technology Practices
- Accountable for ensuring that all activities performed by Teams adhere to the relevant Service Management Standards, and high data quality exists in Service Management systems of record.
- Work with product owner & team to ensure that the lead time to deploy changes is continuously improving and benchmarks appropriately across other functions within the DevOps team.
- Work with product owner & team to ensure that high levels of automation are implemented and maintained across the teams.
- Work with product owner & team to ensure that service levels are maintained and improved.
- Ensure the cost base for the products and services is managed in line with controls applied by the Head of Product Technology and associated Chief Information Officer (CIO) function
- Participate as part of the DevOps leadership team in ensuring consistent process and practice is maintained across the DevOps team
- Accountable for ensuring that test strategies across DevOps activities are in place across teams for the products they support
- Ensure that the product test strategy includes Test automation, Test Data and Environments - including virtual service.
- Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
- Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
- Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.

**Requirements**:

- Budget Portafolio Management (GPDM, Clarity, Follow up Plannings, Resourcing allocation, etc)
- Agile Metodologies (SAFE, Scrum, etc)
- English Advanced Level
- Communication and influence skills
- Data knowledge (Data practice, etc)
- Risk management
- Vendor Relation Management (Fusion, Archer, etc)
- Strong people skills (change agent, decision making, influencing, management, communication)

HSBC is committed to building a culture where all employees are valued, respected and where their opinions count. We want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference. At HSBC we are oriented towards guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.