Internship: Customer Service

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _
- And we need people like you to make it happen._

**_We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet._**

**Internship Program 2025**:
The **Tetra Pak Internship Program** aims to qualify potential student talents through the experience of real situations in the corporate world, offering opportunities for them to develop on a personal and professional level. Our approach prepares new talents to face their upcoming professional challenges. Upon joining our team, the intern will have the support of a network of colleagues and will be instructed and evaluated by a mentor, who will guide and accompany you in your day-to-day activities. In addition, we have an onboarding program designed to better prepare new trainees to put their full potential into action.
The position will be based in** Polanco, Mexico City.**
Tetra Pak is not sponsoring work visas or relocation for this position.

**What you will do**:
As a **Customer Service Intern** you will:

- Support with reports to control Stocks levels of finished goods at our plants in Americas, Europe, and Asia.
- Maintain a regular, reliable, and constant working system to receive and deliver all documents.
- Support with designs creation at master data level for all Tetra Paks customers in packaging material.
- Perform Analysis based on data to understand on time/in full order for all requisitions.
- Follow up and tracking of bookings with shipping lines contacts from our plants to our customers.
- Master data changes according to specific request by different areas, you will have relationship with Commercial, finance, marketing, shipping departments.
- Support with container adjustment with shipping departments in our plants.

**We believe you have**:

- **Bachelor Studies in progress**: Business Administration/ International Business / Systems Engineering/ Industrial Engineer or any other related.
- **Desirable Skills / Knowledge**: Excel/ PowerPoint, Intermediate /Advanced English. Effective Communication, Analytical mindset, Customer Oriented
- **Availability for internship**: August 11 to December 19, 2025, **graduation expected in July 2026.**:

- Availability to work and commute to our site 6 hours per day, Monday to Friday, from 8 am to 2 pm, during the full internship program.

**Steps of the process**:

- Application review (17 feb - 18 mar)
- Video interview (24 feb - 2 abr)
- Interview (7 abr - 9 may)
- Admission (9 may - 30 may)
- Start Date **August 11, 2025.**

**We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements

This job posting expires on** March 18, 2025.**
- Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide._