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Bilingual Backoffice Agent

hace 2 semanas


Ciudad de México Allianz Mexico A tiempo completo

**What you do?**

**Temporary 3 Month Job Offer**:

- Direct hiring.
- Schedules: 6:00 am to 2:00 pm with 2 days off a week (saturday and sunday).
- Base salary of $13,711 MXN (before taxes) + $1,400 MXN in food coupons + Law Benefits + Remote work after training based on performance.
- Work Zone: Benito Juárez, CDMX. - On site operations.

**Roles**:

- Handle middle and Backoffice activities as well as various member services inquiries and transactions by actively listening to customers calling.
- Develop an extensive and solid knowledge of our products in order to provide timely and accurate information to our customers.
- Achieve individual quality and productivity targets and contribute to overall team KPI’s.

**Requirements**:

- Bachelor's degree or High School degree
- Excellent communication skills
- Customer service oriented.
- Advanced English (written and spoken level).
- Experience in Customer Service or related is a plus.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Great to have you on board. Let's care for tomorrow.

**Job Level**:

- Entry Level

**Location**:

- Mexico City, MX

**Area of Expertise**:

- Customer Services & Claims

**Unit**:

- Allianz Mexico

**Employing Entity**:

- ALLIANZ PARTNERS

**Job Type**:

- Full-Time

**Remote Job**:

- 100% on-site

**Employment Type**:

- Temporary

**ID**:

- 71076

**Position Cluster**: