Data Analyst Intern

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
As a Data Analyst at Didi Food Mexico, you serve as the bridge between operational data and business strategy. Your mission is to design, implement, and maintain analytical solutions that turn raw data into actionable insights, optimizing the user experience, platform growth, and courier efficiency.

Role Responsibilities:
**Key Responsibilities**:

- **Corporate Dashboard Development & Maintenance**- Create and update dashboards with key metrics to drive effective improvements in the Business Development area.
- Define responsive layouts, dynamic filters, and interactive components for Operations and Strategy users.
- **Analysis Project**- Analyze and monitor critical metrics through advanced visualizations (bar charts, trend lines, street-level heat maps).
- Produce weekly and monthly reports that highlight improvement opportunities for the team.
- **Data Extraction, Cleaning & Modeling**- Connect to and merge data sources (SQL Server and CSV) using Python/Pandas, Power Query, and DataE.
- Standardize formats, remove duplicates, and create calculated variables (month, week, zone) for consistent analysis.
- **Validation & Quality Assurance**- Conduct consistency tests by comparing KPIs against historical data, identifying and correcting discrepancies before each report.
- **Pipeline Automation**- Design automated daily ingestion processes to ensure dashboards and reports are always up to date, minimizing manual intervention.

**Insight Communication**

Role Qualifications:
**Strategic Vision and Execution**
- Demonstrate a competitive spirit and determination to meet and exceed targets.
- Develop a robust understanding of our business, its key performance indicators (KPIs), and strategically align sales efforts with our business objectives.
- Utilize strategic thinking to meticulously track and analyze data, set clear goals, and identify actionable steps to achieve desired outcomes.
- Implement operational efficiencies by establishing goals, processes, standard operating procedures (SOPs), tools, and performance evaluations.

**Soft Skills**
- Adaptability: Thrive in a fast-paced and evolving business environment.
- Integrity: Uphold ethical and legal standards without compromise.
- Resilience: Demonstrate perseverance in the face of challenges.
- Evolving: Stay current with industry trends and continuously improve your skill set.
- Collaboration: Work cohesively with cross-functional teams to achieve shared goals.
- Hunger to Win: Demonstrate drive to succeed and outperform expectations.
- Hands-on approach and attention to detail.

**Qualifications**:

- Studying Maths, Econonomy, Business Inteligence, Data Science or Actuary.
- Proficiency in both English and Spanish.
- Strategic and Data-Driven thinking. Able to bring solutions to complex problems.
- Excellent communication skills and ability to influence diverse stakeholders.
- Motivated to work in a dynamic and fast paced environment.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths.