Manager Account Payable

**Manager, Accounts Payable**

**JOB TITLE**:Manager, Accounts Payable**

**LOCATION: IGS Guadalajara**

**REPORTS TO**:Sr. Manager, Procure to Pay**

The** Manager, Accounts Payable**will oversee Accounts Payable, Card and Concur Administration activities for LATAM, leading the Guadalajara IGS team dedicated to support the region. The Manager will help execute the AP strategy to ensure delivery of high-quality service to our customers, aligned with Ingredion’s Customer Experience commitments (responsive, empathetic, proactive, and innovative).

This role will be leading a large team including three regional Supervisors who are responsible for coordinate daily payment files to vendors, manage payment advances, handle payment problems resolutions, and processing a high volume and complex invoicing environment ensuring that all accounts payable data is entered and processed in a timely and accurate manner.

The Manager, Accounts Payable will act as key business partner to the procurement organization in addition to the Global PTP Process Owner and other business stakeholders such as Accounting, Tax, Treasury and Controlling teams among other. Will also manage projects related to process improvements and automation besides supporting employee career development and serve as a point of escalation to troubleshoot and quickly resolve customer issues.

If you thrive in a dynamic environment where collaboration and continuous enhancement are valued, this position offers an exciting opportunity to contribute to our organization.

**Key Responsibilities**:
**Lead Accounts Payable Processes**: Oversee, guide, and direct the end-to-end delivery of Accounts Payable operational services supporting the country to ensure efficient operations.
- Manage the Accounts Payable team for LATAM, including 3 Supervisors and +30 employees.
- Oversee invoice Data Capture & Exceptions management processes including AP Support functions, Card and Concur Administration
- Ensure the timeliness and accuracy of the entire A/P process as it relates to vendor payment, processing of purchase orders, receiving invoices, payment of invoices and communication with vendors and internal customers.
- Manage all aspects of ongoing activities and deadlines
- Support internal customer inquiries escalated as needed with a sense of urgency
- Hire, Train and Develop Team, especially in the areas of technology capabilities and skills
- Develop Capability and Skill development plans
- Provide training to new employees and system users on Policies, SoPs, and Controls
- Maintain high level of Customer Service
- Strong ability to set clear goals and manage a high performing team
- Ensure that all Monthly Close Processes are completed accurately and timely for procurement & Accounts Payable process including any required accruals or escalation of risks.
- Oversee the corporate card program, including card issuance, transaction monitoring, and statement reconciliation

**Enable Accounts Payable Strategy**: Collaborate with the Accounts Payable Associate Manager and Procure to Pay Associate Sr. Manager to enhance Accounts Payable strategies aligned with the business needs, Customer experience, and the work and workforce at Ingredion.
- Collaborate with Key Business Partners and report on monthly performance
- Identify issues and process improvements for Steering committee review
- Continually implement enhancements to further improve and streamline processes, including proper testing and communication to Leadership
- Expand and improve Accounts Payable automation activities through ESKER.

**Monitor SLAs and Reporting**: Ensure adherence to Service Level Agreements, produce and review reports on performance, and identify and track any system, process, or performance issues. Escalate issues as necessary for timely resolution.
- Ensure that all risk mitigating controls are completed and addressed.
- Conduct all daily, weekly, and monthly activities to drive compliance to internal controls, policies, and procedures.
- Support internal and external audits by providing necessary documentation and explanations and working with Team on remediations as required.
- Enforce and maintain SOX compliance for policies and procedures.
- Prepare, Analyze & present the Monthly Operating Reviews (MORs) with Key Business Partners with the goal of reviewing all performance measures and ensures the attainment of the SLAs
- Generate accounts payable reports as required.

**Process Improvement and Project Management**: Foster a culture that values critical thinking and problem-solving, encouraging transformation and continuous improvement. This involves identifying opportunities to improve processes through RPAs, lean practices, and six sigma actions focusing on quality, efficiency, responsiveness, cost-effectiveness and standardization. Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.

**Stakeholder Relationships**:Develop and nu