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Virtual Scheduler/ Dispatcher

hace 11 horas

Desde casa, México Detail Cleaning Services A tiempo completo

**Join the Top-Rated Cleaning Company in Texas and Help Us Keep Our Operations Running Flawlessly**

**Detail Cleaning Services** is hiring a **Virtual Scheduler / Dispatcher** to join our remote operations team. You’ll be the **command center** behind the scenes managing schedules, supporting sales, and keeping communication flowing between clients and cleaning technicians.

If you’re **bilingual (English/Spanish)**, **highly organized**, and **love solving puzzles under pressure**, this is your opportunity to shine.

**Why This Role Matters**

At Detail Cleaning Services, _consistency is our reputation._
We serve hundreds of clients each week and every successful clean depends on a flawless schedule.
As our **Scheduling Coordinator**, you’ll make sure:

- Technicians have balanced routes and fair workloads.
- Clients receive on-time service without disruption.
- Our master schedule stays optimized **7+ days ahead**.
- Last-minute changes are handled with calm professionalism.

Your accuracy and focus will directly improve client satisfaction, technician retention, and company growth.

**What You’ll Do**
- Answer and manage technician and customer calls daily.
- Build, update, and optimize the **Master Schedule** every day.
- Maintain technician consistency with repeat clients.
- Balance workloads (target 6.5 hours/day per tech).
- Plan for **Plan B** scenarios (flex clients, replacements, etc.).
- Prevent scheduling conflicts and ensure **zero bumped clients**.
- Support operations leadership with daily updates and reports.

**What We Expect From You**
- **Bilingual**: Fluent English and Spanish (written and spoken).
- **Organized & Detail-Oriented**: You notice the small things others miss.
- **Strong Problem Solver**: You think ahead and stay calm under pressure.
- **Clear Communicator**: Professional, proactive, and friendly in every interaction.
- **Accountable**: You take ownership of your schedule and results.
- **Team Player**: You collaborate and support others to get the job done.

**Compensation & Benefits**
- **Weekly pay**: $350 base + up to $50 performance bonus (≈$400/week).
- **1 week paid vacation** after 6 months.
- **Paid holidays**: Christmas, Thanksgiving, New Year’s Day, Independence Day, and your birthday
- **Career growth**: We promote from within many of our leaders started in admin roles.
- **Positive culture**: Work with a supportive, fast-paced team that values excellence, honesty, and reliability.

**Why You’ll Love Working Here**

We don’t just hire we **invest in people** who care.
At Detail Cleaning Services, our mission is simple:
**Enhance lives one cleaning at a time.**
You’ll be part of a company that values:

- **Trust**: We do what we say we’ll do.
- **Commitment**: We show up and follow through.
- **Caring**: We treat clients and teammates like family.
- **Positive Energy**: We work hard, stay humble, and celebrate wins together.

If you’re ready to join a team where **details matter, effort is rewarded, and excellence is expected**, we’d love to meet you.

Submit your resume (English preferred).
Tell us briefly about your **experience with scheduling or dispatching**, and why this position caught your attention.

We can’t wait to see how _your organization, focus, and reliability_ can help our team grow.

Pay: $25,200.00 - $28,800.00 per month

**Language**:

- English (required)

Work Location: Remote