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(991) Document Coordinator

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**About Us**
It's simple, we prosper by putting people ahead of profits. Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.
**So, why Helpware?**
Let's start with the facts. In the past year, our team has grown 4 times in size across the globe and increased company revenue exponentially. That's not by coincidence. People are our single greatest commodity, which is why we are careful who is let into our world of Helpers. We are currently in search of a **Document Coordinator** to push the boundaries and join our team of hard-working, driven individuals. If you value hard work, driving change, and contributing to something greater than yourself, check out the details below and apply

**Position Overview**:
We are guided at all times by the values of inclusion, cultural sensitivity and genuine caring. A Document Coordinator is responsible for receiving, processing and submitting home care clinical therapy documents in a timely manner, as well as reviewing all documents for accuracy and completeness.

**Primary Responsibilities**:
Every effort has been made to keep your job description as complete as possible. However, it in no way
states or implies that they are the only duties you will be required to perform. The omission of specific
statement of duties does not exclude them from the position if the work is similar, related or is a logical
assignment to the position.
- Receives, processes and submits home care clinical therapy documents in a timely manner.
- Reviews all documents for accuracy and completeness.
- Additional Responsibilities may include:

- Provide education to providers as needed regarding documentation.
- Submits needed documents to Home Care agencies when requested.
- Processes invoices to Home Care agencies.
- Provides coverage for other members of the home care team as needed.
- Provides other related duties as assigned and requested.

**Qualifications**:

- Familiar with the healthcare/therapy industry.
- Ability to complete work with extreme accuracy
- Extremely detail oriented
- Highly proficient in clerical technology
- Ability to recognize when an issue needs to be escalated to avoid further complication
- Critical
- independent thinker -using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems
- Time Management
- Active Learning
- Learning Strategies
- English speaking -Accent neutral
- Maintains confidentiality of program and patient information
- Knowledge of administrative and clerical procedures and systems
- Technologically proficient
- Ability to multitask and prioritize responsibilities
- Quick learner
- Attention to Detail
- Integrity
- Team attitude
- Dependability
- Self-Control
- Initiative

**Work Environment**:
As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is
our commitment to our people. We are committed to providing continuous employment to people, most
especially to the ones severely affected by this pandemic. Our policy is our people first, and as such it is our goal
to keep our employees safe during these uncertain times.
To maintain a safe work environment at all our locations, we are continuing to take these safety measures on-site:

- Mandatory use of Personal Protective Equipment
- Sanitizing, disinfecting, or cleaning procedures in place
- Social distancing guidelines in place
- Divided work stations
- Remote interview process
- Virtual meetings