Network Security Operations

**#ZCC**

**Zurich Capability Center is looking for**

**Network Security & Operational Engineer**

**Key Responsibilities**

**Network Security & Access Control**
- Design, implement, and maintain security measures across **LAN, WiFi, and WAN** networks.
- Deploy and manage **Network Access Control (NAC)** solutions to enforce endpoint compliance.
- Monitor for security threats, vulnerabilities, and incidents; respond promptly to mitigate risks.
- Ensure compliance with corporate and regulatory security policies.

**Network Operations**
- Manage day-to-day operations for **LAN, WiFi, WAN, and SD-WAN** to ensure optimal performance and reliability.
- Troubleshoot and resolve complex network issues, ensuring mínimal downtime.

**SD-WAN & WAN Optimization**
- Operate and maintain **SD-WAN** platforms to ensure resilient, cost-effective global connectivity.

**Stakeholder & Business Unit Support**
- Act as the main point of contact for network-related matters for business units across regions.
- Collaborate with BUs to understand operational needs and align network services accordingly.
- Communicate effectively with senior stakeholders to provide updates, manage expectations, and address concerns.

**Supplier & Vendor Management**
- Manage relationships with third-party suppliers delivering network and security services.
- Oversee service performance, ensuring SLA compliance and quality of delivery.
- Coordinate escalations and resolution of supplier-related incidents or issues.

**Continuous Improvement**
- Analyze network performance data and recommend improvements for security, reliability, and efficiency.
- Support automation initiatives to streamline network and security operations.
- Evaluate new LAN, WiFi, WAN, SD-WAN, and NAC technologies for adoption.

**Collaboration & Documentation**
- Partner with IT, cybersecurity, and business teams to deliver integrated, secure networking solutions.
- Maintain accurate documentation of network designs, configurations, and operational procedures.

**What’s in it for you?**
- Join a global, forward-thinking team focused on secure, high-performing network operations.
- Access career growth, training, and certification opportunities.
- Make a tangible impact by ensuring Zurich’s network remains resilient, secure, and ready for the future.

**Required Skills and Experience**
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Proven experience in **LAN, WiFi, WAN, SD-WAN, and NAC** network operations and security.
- Strong knowledge of:

- Security protocols, firewalls, VPNs, DNS.
- **SD-WAN solutions** (any vendor) — **required**.
- **NAC solutions** — **required**.
- Demonstrated experience managing stakeholders and providing direct BU support.
- Experience managing third-party suppliers delivering network services.
- Experience with network monitoring and management tools.
- Familiarity with cloud networking/security (Azure, AWS) is a plus.
- Relevant certifications (e.g., CISCO, Palo Alto, CEH, CISSP) are advantageous.
- Excellent troubleshooting, analytical, communication, and relationship-management skills.

**Nice-to-Have Experience**
- **Cisco SD-WAN**.
- **Forescout NAC**.

**Who we are**

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

So be challenged. Be inspired. Help us make a difference.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability