Network Operations Engineer

Job Description:

Role Name:  Network Administrator \ Network Operations Engineer

Location:  On site \ Lomas de Chapultepec and Polanco, CDMX México

Band \ Corporate Title:  Contractor

Member of a team responsible for the overall support and operation of network environments across technologies in México.  Candidate will plan, maintain, upgrade, and continuously monitor and improve the operating environment. 

Responsibilities:

• Incident and problem management, works cross-functionally to solve problems and implement changes.
• Work closely with other enterprise teams on the implementation of network changes, adhering to the enterprise Change Management standards.
• Maintains a good working knowledge of the different project components, monitoring progress, and implements changes where necessary.
• Visit Bank's sites within CDMX, Monterrey and Queretaro area for on-site support 
• Ensure all relevant risk, technical, security and compliance polices and standards are met.
• Align with Business objectives, organizational policies, procedures, and standards.
• Create and maintain an inclusive and healthy working environment, and help to resolve organizational impediments/blockers
• Willing to work after hours and weekends as required, either remote or local at the site 
• When will be need it, presents oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
• Physically presence at main site located in CDMX: Lomas de Chapultepec and Polanco.

Required Job Skills:

A candidate must have:

• CCNP certification
• +5 years of experience in a network operations role. 
• Highly developed operational experience; being able to troubleshoot complex network security and routing issues in a large multi-vendor environment.
• Knowledge of networking communication principles, network standards, and security practices of Data centers. 
• Experience working on a datacenter room environment, including electrical and physical security. 
• A mix of 'Data' and 'Security' technologies with strong hands-on experience on the majority of the technologies listed below:
• Cisco Routing/Switching – CCNP+ Level or equivalent experience
• In-Depth Working Knowledge configuring and troubleshooting full suite of Cisco switches and routers – IOS, NX-OS, IOS-XR
• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks
• Experience in network analytics through packet capture(Sniffer) and (Netscout)
• Excellent understanding of common network technologies, including TCP/IP, IPSec, VRRP, HSRP, SNMP, NAT, Multicast, Sub-netting, Ethernet, Access-lists
• In-Depth Working Knowledge and understanding of the following routing protocols: BGP, OSPF, EIGRP, ISIS, MPLS
• Knowledge of core network services (DNS, SNMP, SMTP, NTP, syslog, HTTP)
• Knowledge of network monitoring tools (SEVONE, HPNA, Splunk)
• Knowledge on security technologies: Firewall (Checkpoint, Nokia and Juniper), Proxy, IDS/IPS
• Knowledge of load-balancer technologies: F5 BigIP/LTM/GTM/APM, iRules
• Excellent written and verbal communication skills.
• Language proficiency in English & Spanish

Desired Job Skills:  

• Certifications (ITIL, CCNA, and other technical certifications)
• Ability to multitask and able to perform well under tight deadlines
• Team Player & ability to work alone and with other teams for live troubleshoot calls
• Good communication, time management and notions of project management 
• Previous experience working within a large Financial Services environment or Banking sector.
• Deep understanding of technical needs, requirements, and state of the network's infrastructure design, integration, and operations.