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IT Product Specialist

hace 2 semanas

Colonia Polanco, México Marsh McLennan A tiempo completo

**IT Product Specialist**

**We will count on you to**:

- Develop, deliver, and evaluate training materials; create supplemental materials when necessary
- maintain an end-to-end view of technology processes. Ensure product documentation including user guides and product information are maintained and up to date.
- Communicate effectively with stakeholders to identify needs and evaluate alternative business solutions, deliver informative, well-organized presentations.

**What you need to have**:

- Ability to communicate clearly and effectively, verbally and in writing to technical and non-technical audiences.
- Bachelor’s degree in a related field; or equivalent combination of education and experience.
- 3+ years’ experience as a full-time support analyst in a technical team.
- Knowledge and experience with technology used in corporate legal departments is strongly preferred.
- Excellent troubleshooting, research and information gathering skills - able to analyze and solve problems. Ability to accurately identify and document the issues.
- Results oriented - strives to achieve high levels of individual and organizational performance.
- Advanced Level of English is a Must

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.