World Class Service

hace 2 semanas


Tijuana, México TaskUs A tiempo completo

What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Support Advisor primarily Onsite work with opportunity to transition to work from home

As a Customer Support Representative, you will...
- Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
- Ensure that all log-in and passwords (both internal & external) are kept confidential.
- Document all information on customer interaction according to standard operating procedures.

TaskUs will provide:

- All Hardware needed to be successful: computer, headset, keyboard, mouse, etc.
- Minor and Major medical expense Insurance plus Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the state
- Paid Birthday Leave
- Paid Time Off starting at 21 days on your first year.
- Food vouchers of 220 MXN weekly
- Life insurance
- Savings Fund
- School Tuition programs
- A World Class Experience....

**Requirements**:

- Must be willing to complete assessments that include a typing test of 25+ wpm.
- Great communication skills, written and orally.
- Demonstrate strong abilities to work independently and as a remote team player.
- Must be adaptable and flexible, demonstrating abilities to work with process and information changes.
- Must be at least 18 years of age.
- Must have at least a High school diploma or GED.
- Must be willing to participate in a background screening.

Recommended:

- Experience in customer service, sales, billing, collections, and technical support

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

TaskUs is an Equal Opportunity Employer


  • World Class Service

    hace 2 semanas


    Tijuana, México TaskUS A tiempo completo

    What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a...

  • World Class Service

    hace 5 días


    Tijuana, México TaskUS A tiempo completo

    What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a...

  • World Class Service

    hace 6 días


    Tijuana, México Taskus A tiempo completo

    What does a Customer Support Representative really do?Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.We make sure we get the best of the best, after all, we are a...


  • Tijuana, México Integon Service Co. A tiempo completo

    Job Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...


  • Tijuana, México Integon Service Co. A tiempo completo

    Job Summary:This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...


  • Tijuana, México Integon Service Co. A tiempo completo

    Primary Purpose:The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents.Essential Duties and Responsibilities:- Following is a summary of the essential...


  • Tijuana, México CONFIE A tiempo completo

    Customer Service Executive for Call CenterAt CONFIE we are looking for the best customer service talent to join our successful team. If you have a passion for delivering an exceptional customer experience and want to be part of a leading company in the industry, this is the opportunity for you!What do you need to apply?Advanced English language proficiency,...


  • Tijuana, México TaskUS A tiempo completo

    What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a...


  • Tijuana, México Uline A tiempo completo

    **Customer Service Representative****Pay from $32,000 pesos per month to $34,400 pesos per month****Mexicali Branch**-- **Carr.Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800**- **Complejo Tecnológico Nicoya**- **Mexicali, B.C. Mexico *******- Customer Service is the heartbeat of Uline!As a Customer Service Representative, you'll dig into order details...


  • Tijuana, México TaskUS A tiempo completo

    What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a...