Cx Advisor
hace 7 días
Profile
- Degree in Business Administration, Engineer or related areas;
- Advanced English;
- Portuguese will be a plus;
- Advanced Office (Excel);
- Knowledge in SAP CRM;
- Committed and e Proactive;
- Excellent interpersonal, analytical and communication skills;
- Optimistic and resilient;
- Adaptable, can identify the urgency of tasks and prioritize the tasks accordingly.
Main Activities
- Coordinate the dispatch of field service engineers to service Rockwell products at customer locations to support our customers;
- Support to solve issues;
- Collaborate with Specialists and Business Process Owners to identify and develop best practices.
- Support Global Projects;
- Identify trends and escalate to the proper channel.
LI-hYBRID
LI-RG01
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