Cx Advisor

hace 1 semana

Ciudad de México Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us**Job Description**:As a CX Advisor, you are passionate about customer service and resolving issues to deliver a great customer experience every time You are excited about working in a dynamic environment, where no two days are the same, embracing change and thriving on the challenge of delivering the best possible outcomes for customers.Support Contract activities for distributors and direct customers, considering:- Registration of interactions through the Oracle Platform;- Critical analysis and registration of orders;- Software installed base maintenance;- Collaborate with Specialists and Business Process Owners to identify and develop best practices;- Support Global Projects;- Seek resolution of problems and/or requests involving other areas of Rockwell or even Headquarters quickly and that meets the needs of customers.Good to have- Costumer services experience- SAP knowledge and experience- Intermediate Excel skillsLI-PT2LI-Hybrid

  • Cx Advisor

    hace 6 días

    Ciudad de México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Cx Advisor

    hace 1 semana

    Ciudad de México Rockwell Automation A tiempo completo

    Profile - Degree in Business Administration, Engineer or related areas; - Advanced English; - Portuguese will be a plus; - Advanced Office (Excel); - Knowledge in SAP CRM; - Committed and e Proactive; - Excellent interpersonal, analytical and communication skills; - Optimistic and resilient; - Adaptable, can identify the urgency of tasks and prioritize the...

  • Senior Technical Account Manager

    hace 2 semanas

    Ciudad de México Zendesk A tiempo completo

    The Senior Technical Account Manager (Sr. TAM) serves as a strategic advisor and technical leader for Zendesk's most complex enterprise customers. As a Sr. TAM, you will leverage deep technical expertise and business acumen to drive transformational outcomes for clients while providing mentorship to the broader TAM organization. You'll focus on designing and...

  • Consulting Engineer

    hace 3 días

    Ciudad de México Cisco Systems A tiempo completo

    The CX (Customer Experience) Delivery Centers provides flexible and innovative ways to help meet customer needs while improving profitability for Customer Experience delivery teams. CX Centers highly technical, global resources support customer engagements in all theaters acting as a seamless delivery partner to Customer Experience theatre teams. These...

  • Engagement Manager

    hace 2 semanas

    Ciudad de México Qualtrics A tiempo completo

    At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...

  • Business Development Manager

    hace 2 semanas

    Ciudad de México Fortinet A tiempo completo

    **Primary Responsibilities**: - Develop and manage internal sales relationships, as well as be a key point of contact for protecting Core and Corporate Infrastructure opportunities with Service Providers - Develop Fortinet SASE and SecOps portfolio and sales, with these Service Providers - Build and implement account / marketing plans for account...

  • Sr. Delivery Consultant

    hace 1 semana

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success...

  • Sr. Delivery Consultant

    hace 1 semana

    Ciudad de México, Ciudad de México Amazon Web Services (AWS) A tiempo completo

    DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...

  • Sr. Delivery Consultant

    hace 7 días

    Ciudad de México, Ciudad de México Amazon Web Services A tiempo completo

    DESCRIPTIONThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving...

  • Senior Technical Account Manager

    hace 5 días

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionThe Senior Technical Account Manager (Sr. TAM) serves as a strategic advisor and technical leader for Zendesk's most complex enterprise customers. As a Sr. TAM, you will leverage deep technical expertise and business acumen to drive transformational outcomes for clients while providing mentorship to the broader TAM organization. You'll focus...