Sales Support Specialist

hace 1 semana

Mérida Yuc, México WorldStrides A tiempo completo

**Description**

**Key Responsibilities Include**:

- Provide excellent customer service to all program participants, clients, and internal teammates.
- Assist the sales team with daily administrative tasks, ensuring smooth and efficient operations.
- Learn our sales process from beginning to end: prospecting/lead generation, needs assessments, proposal reviews, winning the program, transition the program to an account manager.
- Request for Proposals (RFPs) and Competitive Bids: Prepare, compile, and track RFPs and competitive bids, ensuring timely and accurate submissions.
- Join sales partner on client discovery and needs assessment calls with clients.
- Input and update internal systems after client calls
- Participate in proposal review with clients and internal teammates.
- Assist with the preparation of accurate and timely invoices to clients.
- Assist with creating and maintaining online registration platforms and recruitment platforms.
- Maintain and update sales databases, ensuring accurate and up-to-date information.
- Communication: Facilitate effective communication within the sales team, handling inquiries and providing information as needed.
- Complete other general administrative tasks including, but not limited to: phone calls and data entry projects.
- Fulfill other projects as assigned.

**Requirements**:

- Fluent in English and Spanish
- Prior experience in an administrative or support role is beneficial but not required.
- Strong teamwork skills; proactively seeks out ways to add value.
- Strong organizational and multitasking abilities.
- Excellent written and oral communication skills - Advanced English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and as part of a team.
- Attention to detail and a high level of accuracy.
- Strong problem-solving skills and the ability to handle confidential information.
- Highly motivated and eager to learn.
- Professional demeanor and positive attitude.
- Strong work ethic and reliable.
- Ability to adapt to changing priorities and work under pressure.
- Interest in global education with a basic knowledge of world markets, capital cities, languages spoken and currencies.
- Bachelor's Degree Desired.

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