Sales Support Specialist

hace 3 días

Mérida, México WorldStrides A tiempo completo

**Description****Key Responsibilities Include**:- Provide excellent customer service to all program participants, clients, and internal teammates.- Assist the sales team with daily administrative tasks, ensuring smooth and efficient operations.- Learn our sales process from beginning to end: prospecting/lead generation, needs assessments, proposal reviews, winning the program, transition the program to an account manager.- Request for Proposals (RFPs) and Competitive Bids: Prepare, compile, and track RFPs and competitive bids, ensuring timely and accurate submissions.- Join sales partner on client discovery and needs assessment calls with clients.- Input and update internal systems after client calls- Participate in proposal review with clients and internal teammates.- Assist with the preparation of accurate and timely invoices to clients.- Assist with creating and maintaining online registration platforms and recruitment platforms.- Maintain and update sales databases, ensuring accurate and up-to-date information.- Communication: Facilitate effective communication within the sales team, handling inquiries and providing information as needed.- Complete other general administrative tasks including, but not limited to: phone calls and data entry projects.- Fulfill other projects as assigned.**Requirements**:- Fluent in English and Spanish- Prior experience in an administrative or support role is beneficial but not required.- Strong teamwork skills; proactively seeks out ways to add value.- Strong organizational and multitasking abilities.- Excellent written and oral communication skills - Advanced English.- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).- Ability to work independently and as part of a team.- Attention to detail and a high level of accuracy.- Strong problem-solving skills and the ability to handle confidential information.- Highly motivated and eager to learn.- Professional demeanor and positive attitude.- Strong work ethic and reliable.- Ability to adapt to changing priorities and work under pressure.- Interest in global education with a basic knowledge of world markets, capital cities, languages spoken and currencies.- Bachelor's Degree Desired.

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