Rcc Senior Process Analyst

hace 4 días


Guadalajara, México AstraZeneca A tiempo completo

**_Are you interested in Automation and Process Optimisation techniques, and the potential for their combined impact on the future of work? If so, join the expansion of our GBS Process Solutions Team, to support the development of life-saving medicines by exploiting the benefits of process automation and optimization across AstraZeneca._**

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energised and rewarded for their ideas and creativity.

In Global Business Services (GBS) we dare to change the way we work - we are brave, resilient and take smart risks with a focus on simplifying the way we work. Through our global scale and diverse services, we look to drive value through our innovation and expertise. This requires a team who see no boundaries, can collaborate and challenge the norm and feel empowered, motivated and engaged.

Our GBS Process Solutions service operates across all areas of the enterprise to identify areas of process inefficiency and ineffectiveness, and provide an end-to-end service from identification to solution delivery. We offer an exciting and evolving range of capabilities to unlock value; including Process Re-engineering, Process Mining, and under a team called the Robotic & Cognitive Centre (RCC), Robotic Process Automation (RPA), custom built apps & workflow using the Microsoft Power Platform, Python scripting and other emerging technology solutions as the team seeks to add further capabilities in the future.

**GBS Process Solutions - Pipeline & Delivery Senior Analyst/Analyst - RCC**:
We are looking for RCC Pipeline & Delivery Process Senior Analyst/ Analyst to work alongside business Subject Matter Experts (‘SME’) to support idea generation workshops to identify and deliver process automations in conjunction with relevant technical RPA experts. The role holder should have a strong desire to gain exposure to leading edge automation techniques, and ideally experience of process mapping & optimisation, coupled with experience in stakeholder & change management. This experience will be combined with a strong analytical mindset and an ability to communicate simply, with precision and impact across the global user community.

**Main duties and responsibilities**

The role will be responsible for the following activities:

- Engages with business leaders, process owners and SMEs to create awareness of Process Solutions services and technologies
- Managing the relationships with key business stakeholders at all levels to support identification and capture of new automation and process simplification opportunities
- Support with the design and administer opportunity identification mediums such as workshops, crowd sourcing and self-service forms
- Completes, validates and feeds opportunities into the pipeline, working with the business area and IT to prioritise which opportunities to progress to qualification / development
- Following the defined RCC methodology, works with business SMEs and RPA technical experts to develop the process automation design, ensure business inputs are secured as needed throughout the development lifecycle, owning more broad and complex processes
- Development and ownership of required documentation throughout the RPA lifecycle, ensuring approvals and regulatory standards are met within project timelines
- Ensures necessary change management activities are planned and delivered alongside the technical automation to ensure business readiness for Go Live, working with others as applicable (Comms Team, Business Stakeholders)
- Works with others in the Process Solutions team to embed new agile ways of working, fostering continuous improvement wherever possible

**Essential requirements**
- Experience of project delivery in at least one of the following: RPA, Microsoft Power Platform, Workflow or Low Code automation
- Experience of process change and technology project implementation
- Excellent communication, stakeholder management, and influencing skills
- Strong time management skills with ability to work at pace, handling multiple tasks & projects at one time
- Demonstrated experience of change management
- Energetic and self-motivated
- Excellent presentation & oral communication skills
- Comfortable with working virtually in a global environment
- Strong analytical skills to be able to discover and interpret business change requirements
- Thrives in a fast paced and evolving environment and is willing to adapt responsibilities to meet organisational strategic priorities
- Willingness to undertake some domestic / international tr


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