Human Resources Sales

Generic Position Summary

As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Technology, Resort Operations Planning & Support, Owner Services, Sales & Marketing) area to support department and/or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department and monitoring the flow of work between own department and others in alignment with broader business objectives, selecting and developing effective managers and work teams, and managing own organization through reliable systems and processes.

Specific Job Summary

The Director, Human Resources (Director) provides strategic Human Resources (HR) generalist support to the field location, leaders and associates within their designated area. The Director provides proactive support, advice and solutions to business leaders on all people-related matters, with a focus on Associate Relations. The Director reports to the Area Director of Human Resources III, Mexico, (ADHR) and also receives guidance from the HR Centers of Excellence (COE) teams.
Within their area, the Director will work closely with field and regional leaders to facilitate the implementation and management of HR programs, plans, and policies as appropriate. The Director will assist the ADHR in building people and business strategies that improve organizational effectiveness and drive business performance, integrating HR capabilities and business needs to enable successful execution of business and people strategies and ensuring consistency and compliance across all locations within their designated area. The Director is the HR Generalist supporting 1-3 sites in a single market, and typically manages approximately 300 associates, multiple employment entities, union and labor related government agencies in Mexico.

Generic Expected Contributions
- Develops operating plans and workable business processes for own department in alignment with function strategy.
- Manages larger business processes and/or projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress and results. Typically influences work of cross-functional or extended teams.
- Responds to, solves and makes decisions on business requests that have broader department impact and/or moderate risk. Presents alternative solutions to business issues by leveraging the broader organization.
- Works to enhance the organization’s capabilities through effective staffing and development of others by:

- anticipating staffing requirements by comparing business needs with strengths and weaknesses of existing staff.
- using appropriate MVW interviewing tools to hire the best managers available from inside or outside.
- setting and maintaining high standards for team and individual performance.
- providing timely coaching and feedback.
- Making and rewarding distinctions in performance.
- Assists more senior associates in achieving business results by:

- acting in a consultative fashion to implement programs impacting the broader organization.
- assisting in the development and communication of broader organizational goals.
- achieving results against budget within scope of responsibility.
- taking calculated risks to move the department or team forward.
- developing and using systems to organize and keep track of information.
- balancing the interests of own group with the interests of the organization.
- working with others to identify and remove barriers to success.
- Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.
- Performs other duties as appropriate.

Specific Expected Contributions

Team Leadership
- Establish and implement Human Resources annual objectives to meet client, company, and team goals.
- Participate in the budget process for assigned area. Manage expenses within approved budget.
- Oversee, lead, manage, develop and coach field HR leaders to support the day-to-day HR needs of our clients, people-related matters and critical HR initiatives.
- Evaluate the HR team for continual improvement in efficiency and effectiveness as well as provide. Personal and professional growth with emphasis on development opportunities when available.

Strategic Human Resources
- Partner with the ADHR on the development, implementation, and coordination of Human Resources policies
- and program, including employment, employee relations, Union relations, wage and salary administration,
- benefit negotiations and administration, compliance issues, training and development, labor boards, labor
- related state and federal agencies, safety, and reward and recognition.
- Provides strategic and generalist Human Resources support to Regional and site teams.
- Proactively identifies Human Resources