Desktop Support Technician

hace 6 días

Ciudad de México CDMX LoJack A tiempo completo

Resumen:
(Please submit resume in English)

Based in Mexico City, Mexico, we are LoJack a leader in the stolen vehicle recovery market. We are seeking a bilingual Desktop Support Technician with at least 3 years of experience to maintain our computer-related infrastructure and assist individuals experiencing IT difficulties. This is an exciting opportunity for those who want to work for a stable, well-established company, building transformative technologies within the revolutionary domain of IoT.

**Responsabilidades**:

- Advise staff on appropriate procedures for directing their IT-related queries and recommendations.
- Receive and document requests for support.
- Decide on the most suitable ways of providing aid.
- Deliver IT and related assistance upon request, or as you deem suitable.
- Configure new desktops, routers, modems, and similar devices.
- Perform routine inspections and upkeep of existing installations.
- Update computer operating systems and other important software, as needed.
- Substantiate requests for hardware and software purchases and upgrades, if appropriate.
- Provide suggestions on appropriate training for staff.
- Provide expert desktop management including imaging, software installation, updates, maintenance, and performance monitoring High-level IT support, related to complex desktop and end-user troubleshooting.
- Install, configure, and update approved hardware, software, desk phones, softphones, corporate mobile devices, and computer-related peripherals.
- Document new procedures and information and update current documentation
- Assist in updating the IT desktop inventory list for all new/replacement and returned equipment.
- Other duties as may be assigned.

Calificaciones:

- 3+ Years extensive experience implementing, administering/supporting the following technologies:

- Advanced Knowledge of Microsoft Office 365
- Linux OS
- MacOS
- Knowledge and Experience with Networking technologies and concepts LAN/WAN, VPN, Firewalls, DHCP/DNS
- Desktop Imaging Software (Ghost, Dell Image Assist, CloneZilla, etc...)
- iOS and Android Mobile Devices
- Enterprise printers/scanners
- Label Printers
- Executive-level support
- Remote desktop management tools such as Kaseya or equivalent
- Audiovisual and teleconferencing unified communication tools and related equipment
- Experience with Help Desk Ticketing systems such as JIRA
- Experience with Label Printing, Bartender, EZ Label, Label Vision
- Extensive Experience with Powershell, CLI
- Involvement with company-wide deployments and/or migration efforts
- Experience with Ticketing Systems and Tech Support Skills.
- Fully Bilingual English/Spanish.

Strong Pluses
- Certifications in CompTIA A+, Network +, Mac OSX, Windows 10, Linux

**We offer**:

- Full-time position.
- Base monthly salary: $20,000 to $25,000 monthly gross salary according to experience.
- Law Benefits.
- Superior Perks.
- Excellent work environment.
- Being part of an international corporation with opportunities of professional growth.
- Work schedule: Monday to Friday from 9:00 a.m. - 6:00 p.m. Saturdays 9:00 a.m. - 2:00 p.m.

If you are a talented desktop support technician with at least 3 years of experience and have interest in the Internet of Things domain, we want to speak with you.

  • Desktop Support Technician

    hace 3 semanas

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Technician - Field Tech to join our team in Ciudad de México, Ciudad de México (MX-CMX), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacement and repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Windows...

  • Desktop Support Technician

    hace 3 semanas

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Technician - Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacementand repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Window soperating...

  • Desktop Support Technician

    hace 2 semanas

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Technician to join our team in Ciudad de México, México (MX-MEX), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacement and repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Windows operating *Basic client...

  • Desktop Support Technician

    hace 1 semana

    Ciudad de México, CDMX NTT DATA A tiempo completo

    **Req ID**: 300459 We are currently seeking a Desktop Support Technician - Field Tech to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of...

  • Desktop Support Technician

    hace 6 días

    Ciudad de México, CDMX NTT DATA A tiempo completo

    **Req ID**: 297652 We are currently seeking a Desktop Support Technician - Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window...

  • Desktop Support Technician

    hace 1 semana

    Ciudad de México TTEC A tiempo completo

    Desktop Support Technician - Bilingual **Desktop Support Technician - Bilingual** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Technician working onsite in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our...

  • Desktop Support Senior Technician

    hace 2 semanas

    Ciudad de México TTEC A tiempo completo

    Desktop Support Senior Technician - Bilingual**Desktop Support Senior Technician - Bilingual**Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Senior Technician working on-site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have...

  • Desktop Support Technician

    hace 2 semanas

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Technician - Field Tech to join our team in Ciudad de México, Ciudad de México (MX-CMX), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacement and repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Windows...

  • Desktop Support Technician L3

    hace 4 semanas

    Ciudad de México Milestone Technologies, Inc. A tiempo completo

    **Company Overview**:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

  • Desktop Support Technician

    hace 2 semanas

    San Nicolás de los Garza, N. L., México NTT DATA A tiempo completo

    **Req ID**: 301408 We are currently seeking a Desktop Support Technician - Field Tech to join our team in San Nicolas, Nuevo León (MX-NLE), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacementand repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Window...