Recruitment Lead Specialist

hace 2 días

Monterrey, México AMS A tiempo completo

**About US**:
We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 8500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.

**The Role**:
As Recruitment Administration Specialist you will work directly with the client, suppliers and the Client Services teams, you will act as one of the main point of contact for all queries relating to the service provided and taking responsibility for the resolution of those queries to a satisfactory conclusion

**Key Accountabilities**:

- Workload management
- Ownership of the group mailbox
- Ensuring that data integrity, accuracy and SLAs are met by the team
- Communicate and explain any process changes to the team
- Ownership of the Operation Manuals and other process documentation
- Local point of escalations
- Highlight issues for escalation and provide support where required
- Conduct spot-checks
- Act as the final checking mechanism for the particular parts of the process
- Conduct process reviews and make suggestions for improvements.
- Coordinate any ad hoc projects
- Actively participate in various operational calls
- Support PRAS and RATL with productivity trackers management

**Skills and Experience**:

- **At least 2 years of experience in Recruitment Administration or as a Talent Acquisition Analyst**:

- **Bilingual in English and Spanish - Portuguese is nice to have**:

- Experience of working with recruitment systems (i.e. ATS) and maintaining a high level of data integrity - highly desirable
- Experience with customer service
- Process alignment and high attention to detail
- Workload management

**What we offer**:
Here at AMS, you’ll get the opportunity to work on projects that integrate with our other practice areas to deliver remarkable results for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.

**What we offer**:

- Stretching, challenging work
- A vibrant, diverse and collaborative culture
- Flexible working - home working available
- A competitive reward and benefits package.

We're a fast-growing, equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity or disability

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