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**Program Manager Job Description**: We are seeking a highly organized and detail-oriented Program Manager to join our team and play a pivotal role in the success of several key initiatives. You will partner with cross-functional teams to ensure program efficiency, track progress, and deliver impactful results. **Responsibilities**: - **Project Management**: - Develop and maintain comprehensive quarterly project plans for various programs, including the Field Productivity Program, Strategic Accounts Academy (SAA), and AMER Onboarding program. - Track project progress through action items and communication plans. - Manage program budgets and timelines. - Identify and mitigate potential risks. - **Data & Reporting**: - Design and maintain program dashboards using spreadsheets to visualize key metrics, including audience course completion progress. - Daily and quarterly data collection, analysis, and reporting for program leaders. - Create clear and concise reports with charts and data tables to communicate program success. - **Communication & Collaboration**: - Partner with cross-functional teams (Sales, Learning & Development, etc.) to drive program execution. - Facilitate communication between program stakeholders. - Coordinate session invites, manage attendee details, and organize session documents. - Circulate program and session-related communication materials. - **Strategic Initiatives**: - Support the development and delivery of future programs addressing field challenges related to revenue growth. - Contribute to the development of the "Center of Excellence" framework for selling to strategic accounts. - Facilitate manager sessions for onboarding programs. - Gather and analyze participant feedback to continuously improve program effectiveness. **Qualifications**: - Bachelor's degree in Business Administration, Project Management, or a related field (preferred). - Minimum 2-3 years of experience in program or project management. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills with the ability to collaborate effectively across departments. - Proficient in project management methodologies and tools (e.g., MS Project, Asana). - Experience with data visualization tools (e.g., Tableau, Looker, Power BI) is a plus. - Strong organizational skills and the ability to manage multiple priorities simultaneously. - Meticulous attention to detail and a commitment to delivering high-quality work.
