Empleos actuales relacionados con Mgr-operations F&b - Querétaro - Marriott International, Inc
-
Marketing and Communications Operations Manager
hace 5 días
Santiago de Querétaro, México Escuela John F Kennedy A tiempo completoJoin Our Legacy of Excellence! With an over 60-year tradition educating the future leaders of Mexico, John F. Kennedy - The American School of Querétaro is an innovative bilingual K-12 school accredited by the International Baccalaureate Organization (IB), AdvancED (United States), and the Secretaría de Educación Pública (SEP). We serve over 1,400...
-
Marketing and Communications Operations Manager
hace 5 días
Santiago de Querétaro, México Escuela John F Kennedy A tiempo completoJoin Our Legacy of Excellence! With an over 60-year tradition educating the future leaders of Mexico, John F. Kennedy - The American School of Querétaro is an innovative bilingual K-12 school accredited by the International Baccalaureate Organization (IB), AdvancED (United States), and the Secretaría de Educación Pública (SEP). We serve over 1,400...
-
Marketing and Communications Operations Manager
hace 5 días
Santiago de Querétaro, México Escuela John F Kennedy A tiempo completoJoin Our Legacy of Excellence! With an over 60-year tradition educating the future leaders of Mexico, John F. Kennedy - The American School of Querétaro is an innovative bilingual K-12 school accredited by the International Baccalaureate Organization (IB), AdvancED (United States), and the Secretaría de Educación Pública (SEP). We serve over 1,400...
-
Advancement Marketing
hace 5 días
Santiago de Querétaro, México Escuela John F Kennedy A tiempo completoA leading bilingual K-12 school in Querétaro is seeking an experienced Advancement Operations Manager to support marketing and communications objectives. The ideal candidate will have over 5 years of experience in related fields, possess a Bachelor's degree, and be bilingual in English and Spanish. Key responsibilities include providing leadership to the...
-
Advancement Marketing
hace 5 días
Santiago de Querétaro, México Escuela John F Kennedy A tiempo completoA leading bilingual K-12 school in Querétaro is seeking an experienced Advancement Operations Manager to support marketing and communications objectives. The ideal candidate will have over 5 years of experience in related fields, possess a Bachelor's degree, and be bilingual in English and Spanish. Key responsibilities include providing leadership to the...
-
Maintenance Technician
hace 2 semanas
Querétaro, México MAUSER A tiempo completo**Maintenance Technician Responsibilities**:- Test and conduct preventive maintenance checks on all production equipment and machinery- Design basic mechanical components and replace parts on machines such as bearings, filters, wiring, valves, gauges and switches- Modify and calibrate functional parts of devices and control instruments- Adhere to, without...
-
Plant Controller
hace 1 semana
Querétaro, México Vibracoustic A tiempo completoVibracoustic is part of the Freudenberg Group. The company ensures a smooth and quiet ride experience in every vehicle. We are driven by our purpose of adding comfort to mobility and providing the perfect solution for the NVH challenges of our automotive customers. As a leading supplier, Vibracoustic is the right place for open-minded, ambitious team-players...
-
Plant Controller
hace 1 semana
Querétaro, México Vibracoustic A tiempo completoVibracoustic is part of the Freudenberg Group. The company ensures a smooth and quiet ride experience in every vehicle. We are driven by our purpose of adding comfort to mobility and providing the perfect solution for the NVH challenges of our automotive customers. As a leading supplier, Vibracoustic is the right place for open-minded, ambitious team-players...
-
Maintenance Technician
hace 2 semanas
Querétaro, Qro., México MAUSER A tiempo completo**Maintenance Technician Responsibilities**: - Test and conduct preventive maintenance checks on all production equipment and machinery - Design basic mechanical components and replace parts on machines such as bearings, filters, wiring, valves, gauges and switches - Modify and calibrate functional parts of devices and control instruments - Adhere to,...
-
Especialista en Finanzas y Contabilidad
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Land O'Lakes A tiempo completoEspecialista en Finanzas y ContabilidadEste puesto requiere un horario híbrido de dos días en la oficina.SummaryThis position is responsible to record and provide support for compliant and accurate financial and accounting registers of business transactions. Primary these may incorporate cash flow & banking operations as company payments, customer deposits...
Mgr-operations F&b
hace 3 semanas
**Additional Information**
**Job Number**25028145
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico, 76120
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**JOB SUMMARY**
Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Ensures that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.
**Managing Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
**Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
