Sr. Process Analyst

hace 3 días

Ciudad de México Teradata A tiempo completo

The Senior Business Process Analyst will be part of the newly formed Office of Program and Business Process Management. This team will have the sole purpose of bringing organization, structure, and business process maturity to the company’s most strategic initiatives and operational imperatives.
The role will work with internal stakeholders to structure the organization’s approach to end-to-end process redesign with the overarching goal of creating, executing, and sustaining a high-functioning team to drive our strategy, mature our operating model, enable our people to do their best work, and build scaled solutions to some of our most complex problems.

Duties/Responsibilities

Perform current state assessments through stakeholder interviews using process tools, root-cause analysis, identify and prioritizing pain points

Document and design streamlined future state process flows through facilitated working sessions, leverage BPM methodology

Able to analyze complex problems and existing systems logic difficulties and revise the logic, processes, and procedures to prioritize business issues/opportunities

Collaborate with process owners to create robust implementation plans and key success metrics, support enablement through strong process documentation and management

Conduct post implementation evaluation of the implemented business improvement processes and track the key deliveries, KPIs/measurements/controls for a time period to demonstrate sustainable efficiency & effectiveness

Demonstrate good observation, analytic and communication skills and drives the end-to-end process driven culture

Will require occasional travel.

Required Education and Experience

3-5 years of relevant work experience in enterprise business process management and design, including PBM consulting, engineering, or analysis

Experience or certification in waterfall and agile methodologies as well as project and program management, in addition to professional BPM certifications

Proven ability to work in cross-functional teams, understand key business policies and processes

Exemplary interpersonal and verbal/written communications, flow and process diagramming presentations, analytical and problem-solving skills

Ability to work in a strong collaborative environment

Bachelor's degree in a related technical field, and 3 years of relevant work experience with digital transformation and business process engineering and design in high technology settings

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