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Customer Service Representative
hace 2 semanas
**Job Title: Customer Service Representative**
As a Customer Service Representative, you'll be an integral part of our mission to make every move a joyful experience.
**Your responsibilities will include**:
- **Prompt and Courteous Support**: Answer customer support calls promptly and professionally, leaving a positive impression in every interaction.
- Accurate Assistance: Provide customers with accurate and helpful information, escalating issues when needed for swift resolution.
- **Lead Follow-Up**: Maintain effective communication with potential customers, nurturing relationships and building trust in our services.
- **Enhancing Customer Experience**: Plan and execute special projects to improve customer satisfaction and service quality.
- **Account Tracking**:Monitor pending accounts, utilizing informative videos and proactive communication to resolve customer needs promptly.
- **Document Coordination**: Contact customers to secure document commitments, facilitating smooth transactions and moves.
- **Effective Communication**: Liaise with relevant agencies efficiently to address customer needs, ensuring a seamless moving experience.
**Benefits**:
- Enjoy Friday Lunch provided as a perk.
- Gain valuable experience and enhance your resume in a dynamic, multinational company.
- Co-working offices, comfortable and collaborative work environment.
- Thrive in a culture that values teamwork, innovation, and employee well-being.
- Features of the Law
**Requirements**:
We're looking for individuals who possess:
- Proficiency in English, with excellent communication skills.
- Motivation and a positive attitude towards delivering exceptional customer service.
- Preferably possess an undergraduate degree in business, logistics, or a related field.
- Ability to quickly learn and navigate proprietary software, with strong multitasking skills.
- Immediate availability to start work, along with punctuality and reliability, especially during high-pressure situations.
**Let's create joyous moving experiences together**
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $14,000.00 - $15,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Aumentos salariales
- Bebidas gratis
- Estacionamiento de la empresa
- Opción a contrato indefinido
Tipos de compensaciones:
- Bono de productividad
- Bono mensual
Experiência:
- Customer Service: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
