Warranty Recovery Specialist

hace 4 días

Ciudad de México Stellantis A tiempo completo

Specific responsibilities of the role include but are not limited to:

- Develop and present conclusive assessments of problem responsibilities
- Gather complete and timely internal supporting documentation including root cause and supporting corrective actions
- Interface with various internal departments to develop cases and present to suppliers gaining concurrence of responsible costs
- Negotiate with suppliers to overcome resistance and gain appropriate recovery of costs
- Plan, prioritize, set goals, and manage multiple projects in a technical and business environment using a wide scope of warranty, financial, purchasing, and vehicles systems.
- Strong communication skills to support meetings at all levels of the company, including senior leadership. Establish partnerships both internally and externally and to influence without direct authority.
- Commitment and dedication in delivering a premier product to the consumer.
- Contribute or drive team success by clarifying expectation and minimizing political hurdles.
- Demonstrate unwavering commitment to delivering results and champion achievements.
- Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results. Strong interpersonal skills with ability to work in a team environment.

**Requirements**:

- Bachelor's degree in technical discipline
- Minimum of 5 years of experience in the automotive industry and/or manufacturing
- Strong communication and presentation skills to support meetings at all levels
- High-energy, hands-on individual with strength of conviction who can effectively sell ideas and solutions to others
- Undisputed integrity
- Microsoft Office suite proficiency

Preferred Qualifications:

- Master's degree
- Warranty / Quality experience
- Data analysis experience
- Finance/accounting experience
- Ability to drive team success by clarifying expectations and minimizing political hurdles
- Self-motivated with strong interpersonal skills to establish partnerships both internally and externally to influence without direct authority

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