Social Media Marketing Intern

**About Tidal Commerce Inc.**

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.
- Recognized as a Shopify Plus partner.
- Expertise in headless and composable technologies.
- Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
- Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
- Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

**About the role**

We’re seeking a creative, driven, and curious **Social Media Marketing Intern** to join our Marketing team with a strong focus on social media strategy and execution. This role is ideal for someone passionate about storytelling, content creation, and digital engagement.

You’ll gain hands-on experience managing content across multiple platforms and brands, collaborating with designers and marketers, and contributing to campaigns that directly impact visibility and growth. This is a unique opportunity to learn from a seasoned team while building a portfolio of professional, real-world work that will set you apart in your marketing career.

**What you'll do**

**Social Media Content Creation & Scheduling**
- Create engaging, brand-aligned content for LinkedIn, Instagram, Facebook, X (Twitter), and YouTube.
- Collaborate with designers to produce carousels, graphics, Reels, and stories.
- Draft and manage social media calendars, adapting tone and visuals for each brand.
- Write compelling captions and maintain a consistent brand voice.
- Use tools like Canva and HubSpot to design and publish content.
- Support content creation across 4 different brands.

**Campaign Support**
- Assist in developing sales and marketing collateral (digital one-pagers, ad visuals, etc.).
- Monitor campaign performance and learn to generate actionable insights from analytics.

**Analytics & Reporting**
- Track social media performance using HubSpot Analytics.
- Help prepare reports on engagement, reach, and audience growth.
- Explore A/B testing and data-driven improvements to optimize content.

**Events & Internal Communications**
- Support event-related promotions and partner announcements.
- Contribute to go-to-market campaigns and brand initiatives across Tidal’s client portfolio.

**Qualifications**
- Reliable, proactive, and able to manage responsibilities with mínimal oversight.
- Prior experience in social media management, digital marketing, or communications (agency or in-house).
- Strong creative mindset with video editing skills (Reels, Stories, YouTube Shorts, etc.).
- Proficient in **Canva**; Nice to have**:CapCut, Sora, or other editing tools**.
- Excellent writing and copyediting skills with attention to tone and detail.
- Strong visual eye and high attention to detail.
- Organized and skilled at time management across multiple priorities.
- Familiar with digital marketing best practices and trends.
- Eager to learn, receptive to feedback, and collaborative in approach.

**Perks & Benefits**:
This role offers co-op-like experience, combining skill-building with practical contributions to our marketing initiatives
- Work on a variety of brands across exciting sectors
- Learn from a seasoned team of marketers, designers, and strategists
- Build a strong portfolio of content, campaigns, and creative assets
- Participate in strategy sessions and gain exposure to eCommerce and B2B marketing
- Your résumé.
- 3-5 examples of your best original social content (posts, videos, carousels, campaigns, etc.).