Customer Service Senior Executive
hace 2 semanas
The Customer Service Senior Executive supervises order processing and order fulfilment tasks.
- He/She organises clients’ contact database, and monitors responses to customer requests and queries to minimise gaps in customer service delivery.
- He/She researches on customers’ needs to improve customer relationships and experience.
- He/She identifies appropriate channels and solutions for managing customers’ concerns.
- He/She analyses feedback and trends on various platforms used by customers to identify problems and opportunities for developing business process improvement solutions.
- He/She works in a customer-driven and service-oriented environment.
- He/She is a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction.
**Key Requirements**
- You have solid prior experience in a similar role
- You have excellent organizational, administrative and problem-solving skills
- You possess strong communication, interpersonal, and customer service skills
- You work well in matrix environments requiring you to work with a wide range of stakeholders
Tipo de puesto: Tiempo completo
Salario: $1,000.00 - $1,500.00 a la semana
Horario:
- Turno de 10 horas
Tipos de compensaciones:
- Bono de asistencia
- Bono de puntualidad
Educación:
- Licenciatura trunca o en curso (Deseable)
Experiência:
- Customer Service: 3 años (Obligatorio)
-
Customer Service Senior Executive
hace 1 semana
Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completoThe Customer Service Senior Executive supervises order processing and order fulfilment tasks.- He/She organises clients’ contact database, and monitors responses to customer requests and queries to minimise gaps in customer service delivery.- He/She researches on customers’ needs to improve customer relationships and experience.- He/She identifies...
-
Medical Customer Service
hace 3 semanas
Tijuana, México Recluta Agencia A tiempo completo**Looking for a Bilingual Customer Service & Sales Executive for a top Plastic Surgery Clinic in Tijuana!**We're a clinic behind Plaza Galerías and are looking for a bilingual person to help as a customer service and sales rep for base salary and big commissions.**You can earn $10,000+ per week on commissions.**Base Salary**:$12,000 to $15,000 net monthly +...
-
Customer Service Executive for Call Center
hace 1 semana
Tijuana, México CONFIE A tiempo completoCustomer Service Executive for Call Center At CONFIE we are looking for the best customer service talent to join our successful team. If you have a passion for delivering an exceptional customer experience and want to be part of a leading company in the industry, this is the opportunity for you! What do you need to apply? Advanced English language...
-
Customer Service Representative
hace 7 días
Tijuana, México Integon Service Co. A tiempo completoJob Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...
-
Customer Service Representative
hace 4 semanas
Tijuana, México Integon Service Co. A tiempo completo** Positions onsite in Tijuana Only**Be the voice of Integon Service Co!We're looking for people who are energized, engaged and empowered to help execute on company goals by helping our policyholders!You are a problem-solver and brand ambassador for a fast growing, customer-centric personal lines insurance company.Our goal is to provide WOW service to each...
-
Customer Service Representative
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completo**Position fully bilingual and Onsite****Primary Purpose**:The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between Integon Service Co policyholders and independent agents.**Essential Duties and Responsibilities**:Following is a...
-
Customer Service Representative
hace 1 semana
Tijuana, México G-Global A tiempo completoWe are looking for an organized, oin our greatest family, Customs Agency G-Global Leader in the field of Foreign Trade for expansion and growth is looking for a CUSTOMER SERVICE EXECUTIVE in the city of TIJUANA. **Main activities**: - Follow-up of Customer Service directly. - Solving problems directly with the client and the operation. - Responsible for...
-
Customer Service Associate
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoPrimary Purpose:The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents.Essential Duties and Responsibilities:- Following is a summary of the essential...
-
Customer Service Representative
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completo**Position on site in Tijuana Only** **Primary Purpose**: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents.**Essential Duties and Responsibilities:...
-
Customer Service Bilingüe
hace 4 semanas
Tijuana, México Empleando Tijuana A tiempo completo**Vacante para la empresa Empleando Tijuana en Tijuana, Baja California**:Important Contact Center is looking for your talent, for the job of Bilingual Customer Service Executive in Tijuana.Functions:- Attention and follow-up to customer requests- Reservation, confirmation and changes of appointments- Recovery of insurance, warranties and returns-...