Customer Service Representative

hace 4 días


Tijuana, México G-Global A tiempo completo

We are looking for an organized, oin our greatest family, Customs Agency G-Global Leader in the field of Foreign Trade for expansion and growth is looking for a CUSTOMER SERVICE EXECUTIVE in the city of TIJUANA.

**Main activities**:

- Follow-up of Customer Service directly.
- Solving problems directly with the client and the operation.
- Responsible for the analysis and attention of improvement projects of the different business units.
- Coordination of periodic meetings with clients and business units of the group.
- Conduct monthly satisfaction surveys Make periodic visits with clients if applicable.
- Database feed and customer follow-up.
- High orientation and customer solutions
- Marketing Proactivity Focus on results and problem solving
- Visa
- Advanced English (Indispensable)
- Technological skills Experience dealing with clients
- Excellent oral and written communication
- Excellent service attitude



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