Tech Support Configuration Analyst

hace 2 semanas

Ensenada, México Zventus A tiempo completo

_Office/Hybrid/Work from home - Baja California_

Join the Zventus team, the leader in business & technology services to US-based companies.

**Position Summary**

**Essential Job Duties/Primary Responsibilities**
- Develop technical configuration change steps.
- Assists with the initial implementation and continued maintenance of content in system.

**Job Qualifications/Education**
- BS degree in related IT or business field or equivalent work experience
- Preferred 2+ years of directly related experience such as working in product implementation
- Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.
- Negotiation skills
- Excellent written and verbal communication skills.
- Strong technical skills required
- Technical coordination skills.
- Knowledge of Crystal Reports
- Ability to immediately adapt to changing requirements and conditions.
- Experience in a matrix team environment
- Strong client orientation and customer service skills to understand and drive customer solutions.
- Able to translate client’s business needs/requirements and present issues to a range of audience members
- Familiarity with real estate concepts is a plus

**Benefits**
- Work from home
- Career growth opportunities
- Paid vacation, holidays, and parental leave
- Medical, dental, and life insurance
- Corporate wellness programs and sponsorships
- Professional training & development
- Be part of the team that supports over 20,000 service providers in the US.

**Language**:

- english (required)

**Location**:

- 22010, Misión de San Javier, Zona Urbana Rio Tijuana (required)

Work Location: Hybrid remote in 22800, Ensenada, B.C.

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