Sr QA Engineer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Summary of This Role**:
**What Part Will You Play?**:

- Conducts online, batch and data verification testing (checked for accuracy and inconsistencies after data migration is done) of the system and validates test results. Creates test designs based on project requirements and acts in a consultant capacity for other team members in the department on testing software techniques. Serves as Subject Matter Expert (SME) when answering questions or providing guidance on complex projects (as defined by the client) to internal and external customers (i.e. other departments, clients). Designs complex contingency plans as needed. Coordinates with technical and business resources to identify and resolve complex issues or system defects discovered during testing.
- Provides expert advice and interpretation of requirements to design in-depth testing strategies (testing objective, methods of testing new functions, total time and resources required for the project, and the testing environment) for internal/external clients
- Demonstrates extensive knowledge and understanding of structured analysis and design as it relates to the testing design. Recognizes the interrelationships between the various functional components of the system (i.e. collections, posting, and authorizations) and the business, technical and project requirements to determine the appropriate testing methodology to use during test execution and validation. Performs risk assessment and analysis requirements for integrated testing. Coordinates and provides expert instruction on appropriate test designs, plans and strategies to ensure that new functionality does not adversely affect current software functionality. Provides SME advice, interpretation and analysis on design processes aimed at increased efficiency, performance and reliability (automation, load and performance) and use of automated testing tools to create, design and execute test plans. Consults with technical resources in the testing environment when making decisions regarding the best use of test automation tools.
- Provides SME interpretation on developing non-routine documentation of test/defect reports and uses experience and expertise to follow more difficult and intricate defects through to resolution and closure. Reviews documentation such as business and technical specifications in order to ensure that the documentation is updated and accurate.
- As the Subject Matter Expert, (SME) acts as a single point of contact for large and / or highly complex client projects with regard to test activities and provides expertise to other Test Analyst.. Coordinates the test activities assigned to the test team to include, reviewing of client test plans cases and scripts, prioritizing test execution when necessary and providing feedback to internal and external clients

**What Are We Looking For in This Role?**:
**Minimum Qualifications**:

- Bachelor's Degree
- Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; additional experience in lieu of degree will be considered
- Typically Minimum 8+ Years Relevant Exp
- Relational databases, Bankcard industry knowledge and IBM Rational tools

**Preferred Qualifications**:

- International Software Testing Qualifications Board (ISTQB) Certification

**What Are Our Desired Skills and Capabilities?**:

- Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.
- Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
- IBM Mainframe Systems - TSO, JHS, CICS
- Software Tools - HP Quality Center, IBM Rational Quality Manager, IBM File Manager, Microsoft Office Suite, HP Quick Test 11:17 AM 04/06/2022 Page 3 of 10 Professional/Unified Functional Testing, SoapUI, Soap Sonar, HP Service Test, MS Visual Studio, HP Performance Center/Load Runner, Jmeter, IBM Rational Team Concert, Selenium, Eclipse, SQL Profiler, Putty, Toad, Junit and Nunit Testing Frameworks, Application Lifecycle Management Tools, Paragon Fast Test, Agile, Scrum, Waterfall