Marketplace Incentives Intern

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
Being part of the Marketplace team puts you at the heart of DiDi’s users and partners. As part of the broader marketplace team, our Incentive team is responsible for bringing new product features and solutions via incentive tools to improve engagement, retention and as well as pursuit efficiency of our engagement activities.

More specifically, the position will be responsible for building deep insights and understanding of the marketplace incentives from a passenger and driver perspective, but also to bring new product developments to our operations across different countries and cities in latin america.

Role Responsibilities:
Manage large quantities of data for insights gathering and determining actions. Ownership of product development pipeline, AB testing and roll-out plans. Creation of new initiatives and dashboards to more efficiently share best practices around marketplace incentives. Constant analysis of data to understand day-to-day behavior of our drivers and passenger base. Optimize the efficiency KPIs through operation tools and programs based on the robust data analysis. Collaboration with several supporting areas like marketplace operations, product, and user research to improve overall marketplace experience.

Role Qualifications:
Students from Business Administration, Economics, Engineering, Actuary, BI, etc. Data Driven person, focused on results and with analytical skills. Excel (Advanced), SQL (Mid to Advanced), Python (Nice to Have) Professional proficiency in Spanish and English. Ability to learn new things. Great attitude and hands-on approach

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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