Transformation & Continuous Improvement Specialist

Why work with us?

We are a fast-growing company that is revolutionizing the world of data in Latin America

CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the companies they rely on.

At CIAL, we firmly believe that every team member plays a critical role towards achieving our goal of enabling businesses to thrive in any economic environment.

It’s our people, not technology, that makes what we do possible. It’s our people, not data, that turns information into insights. And it’s our people, not algorithms, that cares to help our clients make better informed decisions.

We are innovative, agile, and inspired by data - and we are looking for people that share those values to join our mission to build stronger businesses

Join the data-revolution

The Role:
We are looking for a results-driven Transformation & Continuous Improvement Specialist to join our team. This role is dedicated to analyzing, mapping, and optimizing operational processes using structured methodologies such as Lean and Six Sigma. You will be instrumental in identifying inefficiencies, implementing data-driven improvements, and embedding a culture of continuous improvement across the organization.

What you will do:

- Map, document, and redesign operational processes: Identify and map current-state processes using different tools, diagrams, flowcharts, etc., to uncover inefficiencies, redundancies, and improvement opportunities.
- Analyze operational data to identify improvement areas: Collect and evaluate key performance indicators (KPIs) and process metrics to identify variations, waste, and areas for optimization.
- Implement continuous improvement initiatives using Lean and Six Sigma to drive measurable and sustainable process improvements.
- Collaborate with cross-functional teams: Work closely with operational teams, quality departments, and leadership to implement process changes and ensure adoption across the organization.
- Deliver training to support continuous improvement culture: Design and conduct training sessions and workshops to educate team members on Lean principles, Six Sigma fundamentals, and continuous improvement tools and techniques.
- Maintain accurate and up-to-date process documentation: Ensure all changes and improvements are reflected in process documentation, standard operating procedures and internal knowledge systems.

What are we looking for:

- Experience in managing operational processes, preferably with at least 2 years in a continuous improvement or project management environment.
- Knowledge of Lean Six Sigma principles; certification (Yellow Belt, Green Belt, or higher) is a plus.
- Strong analytical skills with the ability to interpret large sets of operational data and propose actionable improvements.
- Excellent communication and facilitation skills for engaging with various departments and levels of the organization.
- Results-oriented, with a proactive approach to driving operational excellence.

What we offer:

- Experience in managing operational processes, preferably with at least 2 years in a continuous improvement or project management environment
- Positive and encouraging work environment.
- Dynamic, multinational and multicultural company where you can grow as far as your vision and curiosity leads you.
- Competitive benefits package.
- CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training._