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General information
- Country
Mexico
- City
Mexico City
- Job ID
44791
- Department
Infor Consulting Services
- Experience Level
ASSOCIATE
- Employment Status
FULL_TIME
- Workplace Type
Hybrid
- Description & Requirements
Infor Managed Services (IMS) team is seeking a Senior Infor Workforce Management (WFM) Consultant to lead the design, implementation, and optimization of Infor WFM solutions. This role requires strong expertise in Infor WFM modules, including Multi-Viewer Scheduler (MVS), Time & Attendance, and Labor Forecasting.
A Day in The Life Typically Includes:
- Work as an integral part of the IMS WFM Team - coordinating activities with the customers, stakeholders, and Infor team members of all levels.
- Provide expert-level troubleshooting and analyze customers' business requirements objectives; develop business processes to meet customers' business needs.
- Assist customers in using available tools to deploy the Infor solution efficiently.
- Mentor junior consultants and provide guidance on best practices and solutions.
- Develop and maintain documentation, training materials, and change management plans.
- Open to working on US shift and weekends and holidays.
- Open to working as on-standby or on-call during off shift hours.
Basic Qualifications:
- Experience providing implementation and strategic practice of Workforce Management or Timekeeping software packages such as Kronos Timekeeping, or related HCM software packages such as Workbrain, ADP etime, PeopleSoft, or Workforce Now.
- Experience in reporting tools for data analysis and dashboarding, such as Cognos Report Builder.
- Experience customizing and resolving issues for customers in all verticals.
- Experience working in process improvement including release cycle, build and deployment, migration, and go-live support.
- Experience with scheduling, labor laws, and credentialing requirements.
- English speaking proficiency.
Preferred Qualifications:
- Experience with Infor WFM certification on Time and Attendance, MVS, or LFSO.
- Writing and tuning advanced complex SQL queries for Oracle, SQL Server.
- About InforInfor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our ValuesAt Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
