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Zendesk is looking for an Enterprise Account Executive who is responsible for customer adoption, retention, and growth within a territory. We need an experienced salesperson who has a consultative sales approach, a successful track record growing and on-boarding clients with polished presentation skills Enterprise Account Executives ultimately are responsible for their own success within their territory, ensuring incremental growth in monthly recurring revenue, new logo acquisitions, encouraging customer retention, whilst providing the best sales experience possible for our customers.
**Responsibilities**:
- Develop and champion relationships within accounts
- Exceed monthly/quarterly sales targets by driving new opportunities and selling Zendesk products into existing accounts
- Generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation
- Demonstrate/sell value to key partners within the accounts during sophisticated sales cycles
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
- Partner with customer success to ensure high happiness within accounts.
**Requirements**:
- Bachelor’s degree
- Experience selling to VP and C level executives
- 10+ years of software selling experience; SaaS experience preferred
- Successful record of selling into mid-market and enterprise companies
- Consistently deliver on 6+ figure deals
- Experience managing and closing sophisticated sales-cycles using solution selling techniques
- Validated quota achievement (top 10% at current company)
- Strong interpersonal and presentation skills
- Outstanding verbal and written communication skills.
- Team-selling experience a plus
- Willingness to travel
**About Zendesk - Champions of Customer Service**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
**For jobs in the US only**: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.
**For jobs in Australia, Brazil, Canada, the Philippines and Singapore**: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.