IT Business Partner

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

**Then come and join our global team as IT Business Partner & IT Country Head**

**Your tasks and responsibilities**:

- To manages relationships with business, internal key user & process owners for all IT related topics.
- Consults & supports the implementation of new or changed services and solutions.
- Ensures high customer satisfaction by translating business demands into IT service requirements.
- Supports the holistically view for digitalization of business on a strategic level.
- Maintain Business Partner relationship.
- Evaluate customer satisfaction, collect, and consider respective business feedback.
- Provide business with KPIs on the overall and specific IT performance.
- Ensure best practice usage of commodity services.
- Manage business complaints and partner with CoE specialists, as required.
- Design and drive opportunities where IT can create additional business values whilst managing operational risks.
- Identify and manage IT demands on tactical and strategic level, in alignment with business values and IT governance strategy by driving the decisions-making process if needed.
- Articulate relevant changes (impact of change on IT services, projects, initiatives, trends, etc.) to business process owner and business key users.
- Serve as the executive touch point for a portfolio of projects and Business/IT processes.
- Ensure that Centers of Excellence (CoE's) continue to understand the needs of our Business.
- Promote IT innovations and new services which can create additional business value.
- Maintain IT budget and IT Project Portfolio in partnership with business and accounting to optimize IT spend for best value.
- User Engagement: Enable and guide rollout of IT Services in Business.
- Be responsible for Service Ownership and Project Portfolio, resources planning and guidance to professionals’ teams in operational tasks.

**Your qualifications and experience**:

- Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related field.
- Master on IT Strategy, IT Management and/or Business Management it will be a differential.
- English formal training and fluency is preferred.
- Minimum 10 years of experience leveraging systems tools to support business process optimization in functional areas such as services, supply chain, finance, HR or sales/commercial in the health, services, consumer goods or related industry.
- Proven ability to work in a global environment with stakeholders in multiple regions/cultures.
- Good understanding of the native functionality and processes within the SAP ERP/ECC S/4 and past proven experience in SAP implementation of new business process in key areas (Finance, Supply Chain Inbound and Outbound, Sales, Services and Distributions) and order to cash business processes (e.g., Sales and Distribution SAP modules).
- Expertise in managing business users from all levels, aligning expectations, priorities and understanding business requirements is required.
- Proficiency in the use of Microsoft 365 suite.

**Your attributes and skills**:

- Proactivity
- Self-motivation
- Purpose of clarity (organizes your ideas and can clearly and objectively communicate them
- Ability to understand the overall business picture and how their job and specific tasks and projects impact the business
- Self-organization
- Accountability
- Leadership and ability to deliver through others (3rd parties and pairs)
- Good interpersonal relationship

**Our global team**:
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

**Our culture**:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other com