Customer Support Specialist
hace 2 semanas
**Customer Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
The Customer Support Representative provides customer service to US Process Automation Division business. Engage internal customers and drive efficient services in various administrative areas like quote creation and order entry.
**This position reports to**:
Local Product Group Manager
**Your responsibilities**:
- Performs order accuracy through preparation of quotes and orders within BOL and SAP.
- Ensures relevant processes, policies and procedures are correctly implemented and makes suggestions for continuous improvements.
- Oversees the delivery of services by external providers in line with SLAs (Service Level Agreements) for supported business units and report any shortcomings and areas for improvement.
**Your background**:
- Associates degree or Bachelor's degree.
- 2+ years of experience in customer service/order entry or a related field required.
- MS Office experience preferred.
- Previous experience in SAP and Salesforce (or similar CRM).
- Fluent in Spanish & English.
- Call center and/or chat customer services experince.
- An agile and proactive approach, with a demonstrated ability to take ownership of customer issues.
- Knowledge of principles and practices in customer service.
**More about us**:
-
Customer Support Specialist
hace 4 semanas
Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Specialist
hace 3 días
México KI Industries A tiempo completo**Customer Support Specialist at KI Industries Inc.** **About KI Industries Inc.** **About the Job** As a Customer Support Specialist at KI Industries Inc., you will play a crucial role in providing exceptional service to our existing customer base by working closely with various internal departments to process customer requests and resolve issues. You...
-
Customer Support Specialist
hace 5 días
México ABB A tiempo completo**Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Customer Support Specialist
hace 3 días
México ABB A tiempo completo**Customer Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Sales Support Specialist
hace 3 semanas
México ABB A tiempo completo**Sales Support Specialist - Customer Support**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Customer Support Specialist
hace 5 días
México MedTrainer A tiempo completo**Company Description** MedTrainer is an innovator in the healthcare industry, changing the landscape of technology offers with the Medtrainer Platform Solution comprised of our proprietary Learning Management System (LMS), our core focus on Compliance Training as well our Managed Services offering in Credentialing and Compliance Management. **Profile...
-
Customer Support Specialist
hace 3 días
México MedTrainer A tiempo completo**Company Description**MedTrainer is an innovator in the healthcare industry, changing the landscape of technology offers with the Medtrainer Platform Solution comprised of our proprietary Learning Management System (LMS), our core focus on Compliance Training as well our Managed Services offering in Credentialing and Compliance Management.**Profile...
-
Customer Support Specialist
hace 5 días
México ABB A tiempo completo**Customer Support Specialist (Temporary)**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Customer Support Specialist
hace 3 días
México ABB A tiempo completo**Customer Support Specialist (Temporary)**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Customer Support Specialist
hace 1 semana
México AdriaScan A tiempo completo**About AdriaScan**AdriaScan is a global provider of passport/ID scanning solutions in the travel and hospitality industries. Since founding in 2006, we have implemented our solutions in over 3,000 hotels in more than 100 countries worldwide.Our core products are becoming an industry standard, and we are approved supplier of passport/ID scanning solutions...
