Medical Assistant

hace 6 días

Desde casa, México Beacon Talent A tiempo completo

**About Us**:
Our client is a trusted leader in telemedicine, providing high-quality virtual healthcare services across the United States. Our mission is to make healthcare more accessible and convenient for patients nationwide. We are seeking a highly experienced **Medical Assistant**to join the team and provide critical administrative support to our healthcare professionals and patients, allowing them to focus on delivering exceptional patient care.

**Key Responsibilities**:

- Assist patients: Via phone calls as well as respond to all chat inquiries.
- Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider.
- Make outbound follow-up calls to pharmacies and other healthcare offices as needed.

**Qualifications**:

- Minimum 2 year of experience as a virtual assistant or in a similar administrative role.
- Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
- Must be comfortable answering non-clinical medical questions.
- Willing and able to work US hours.
- Excellent organizational skills with a strong attention to detail.
- Proficiency in Google and/or Microsoft Office Suite
- Working knowledge of medical terminology a plus.
- Fluent written and verbal communication skills in English.
- Ability to learn new software and adapt to changing priorities.
- A positive and professional demeanor with a commitment to providing exceptional customer service.
- Ability to work independently and manage your own time effectively in a remote work environment.

**What We Offer**:

- Competitive compensation package.
- Opportunity to work in a dynamic and fast-growing telemedicine company.
- Continuous professional development and training.
- Flexible remote work environment.
- A chance to make a meaningful impact on improving healthcare accessibility.

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