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**Key Account Manager - Department Stores (Liverpool, Palacio de Hierro, Toys R Us & Grupo Control)**
**Location: Mexico**
**Reports to: Sr. Sales Manager - Department Stores**
We are seeking a high-performing Key Account Manager to lead Hasbro Mexico’s Tier 1 Department Stores business, managing some of our most strategic retail partners: Liverpool, Palacio de Hierro, Toys R Us, and Grupo Control. Together, these accounts represent 12 % of our business and demand a strong leader who can drive profitable and sustainable growth through strategic partnerships, innovative go-to-market plans, and a relentless focus on execution.
**A Day in the Life as Key Account Manager - Department Stores**:
- Develop and nurture strategic relationships with senior buyers and decision-makers at Liverpool, Palacio de Hierro, Toys R Us, and Grupo Control.
- Build and execute joint business plans (JBP) that align Hasbro’s objectives with customer goals to drive mutual growth.
- Deliver and exceed annual sales budgets, ensuring profitable sell-in and sell-out performance.
- Lead assortment planning, product listings, promotional strategies, and trade negotiations to maximize share of shelf and consumer reach.
- Monitor key account KPIs including Sell Thru, Fill Rate, Ecomm Share, and profitability, taking proactive actions to close gaps.
- Collaborate cross-functionally with internal teams—Marketing, Supply Chain, Finance, Demand Planning—to ensure flawless execution.
- Conduct regular store checks, performance reviews, and business meetings with customers to ensure alignment and resolve challenges.
- Provide clear, actionable reporting to senior management on business performance, opportunities, and risks.
**What You’ll Bring**:
- Bachelor’s degree in Business Administration, Marketing, Commercial Relations, or related field.
- 5-7 years of experience managing key accounts in department stores; experience in mass retail and digital commerce is a plus.
- Strong commercial acumen, negotiation, and relationship-building skills.
- Strategic thinker with an agile mindset, curious to challenge the status quo and identify new growth paths.
- High proficiency in data analysis, dashboards, PowerPoint, and advanced Excel.
- Results-oriented, collaborative, and comfortable managing multiple stakeholders in a dynamic environment.
- Advanced English required.
**Why You’ll Love Working with Us**:
At Hasbro Mexico, you’ll be part of a passionate team that believes in making the world a better place through the power of play. You’ll help shape the future of some of the world’s most iconic brands while developing your career in an inclusive, diverse, and innovative culture.
**We are an Equal Opportunity / Affirmative Action Employer**
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.