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Senior Accounts Receivable

hace 3 semanas

Zapopan, México Genpact A tiempo completo

**_Position: Senior Accounts receivable._**

**_ _**

**_ Location:_**_ Zapopan, jalisco._**

**_ _**

**_ Ready to shape the future of work?_**

**_ _**

**_ At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _**_agentic AI_**_, our breakthrough solutions tackle companies’ most complex challenges._**

**_ _**

**_ If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._**

**_ _**

**_ _**

**_ Responsibilities_**

**_ _**

**_ _**

**_Supervise and ensure the operative discipline on process execution of OTC activities_**

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**_Order Management and Billing._**

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**_ Collections_**

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**_Reconciliation of customer statements._**

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**_Dispute resolution._**

**_ _**

**_ _**

**_Other responsibilities: _**

**_Upstream issues visibility._**

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**_Data Analytics for decision making data driven._**

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**_Negotiation Skills._**

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**_Migration or Process transfer experience._**

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**_Ambiguity management and Strong communication skills._**

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**_Responsible to achieve operational metrics and KPIs._**

**_ _**

**_Support the OTC Teams in achieving the process targets._**

**_ _**

**_Deliver service in line with agreed controls and procedures._**

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**_Strive for high levels of both internal and external customer service._**

**_ _**

**_Attend escalations and resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt with correctly and efficiently._**

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**_Promote continuous improvement through best practices and recommend and implement process improvement initiatives to drive efficiencies._**

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**_Be a leader who serve the team and keeps a positive organizational environment._**

**_ _**

**_ _**

**_ Requirements:_**

**_ _**

**_ _**

**_University degree in Accounting or similar._**

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**_experience in accounting processes, preferably in AR processes._**

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**_Previous experience leading teams._**

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**_Intermediate English level (B2), written and spoken._**

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**_Intermediate - Advanced Excel level (vlookups, concatenate, pivots, formulas, basic macros)._**

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**_SAP and High Radius Knowledge as desirable._**

**_ _**

**_ _**

**_Why join Genpact?_**

**_ _**
- **_Be a transformation leader_**_ - Work at the cutting edge of AI, automation, and digital innovation_

**_ _**
- **_Make an impact_**_ - Drive change for global enterprises and solve business challenges that matter_

**_ _**
- **_Accelerate your career_**_ - Get hands-on experience, mentorship, and continuous learning opportunities_

**_ _**
- **_Work with the best_**_ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_

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- **_Thrive in a values-driven culture_**_ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_

**_ _**

**_ Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._**

**_ _**

**_ Let’s build tomorrow together._**

**_
Job_**_Assistant Manager_

**_ Primary Location_**_Mexico-Zapopan_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jul 2, 2025, 5:47:36 PM_

**_ Unposting Date_**_Sep 1, 2025, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_