Sr Communications Manager

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
DiDi’s Communications Team is responsible for telling DiDi’s unique story to people and partners around the world, in a fast growing number of countries across an equally fast growing suite of products and services. As the world’s leading mobility and convenience platform, with millions of trips and deliveries happening on our platform every day, DiDi helps people around the world get where they’re going, and the things that they need. It is our team's job to tell this story, to bring the infinitely complex nature of our business and our technology to life. We work across traditional and digital media, across the hyperlocal and the global, and we are constantly working to match our innovation in approach to that of our fast growing company.

Role Responsibilities:

- Lead and develop a team of 4 highly passionate and competent communications experts, defining and executing strong communications plans for our mobility, food and payments businesses under the DiDi brand umbrella
- Serve as a key advisor to local and global leadership, and helping to guide the direction of the company, including our product and business strategy
- Manage our agency relationship and budgets across your business lines in Mexico, ensuring we get the most out of our resources spent
- Serve as a key on-camera spokesperson for DiDi with local, regional and digital media, building strong relationships with reporters and influencers, always ready to stand up to represent the company in times of opportunity and crisis
- Manage crises, big and small, that can affect DiDi on a near daily basis due to the hyperlocal nature of our business
- Constantly push for new ideas and approaches in our communications work across Mexico, never settle for what's been done before...take risks, sometimes fail, but always get up and try again
- Build close relationships with key opinion leaders and media stakeholders and find new ways and channels to communicate with them.
- Develop project and story ideas, research and thought leadership that builds brand profile, using data to build narratives with greater impact and oriented to support business goals.

Role Qualifications:

- Bachelor degree in Communications, Public Relations, Political Sciences, Journalism, Business Administration, or similar.
- 6+ years of experience in leadership roles in corporate communications or public relations agencies and at list 2 years leading a team.
- Experience in brand, technology and product communications and the creation of business impact stories, crisis management, reputation, and executive spokespeople training and coaching.
- Strong relations with local key opinion leaders, media stakeholders, influencers, press, and government.
- Strong English communications skills are essential.
- Experienced spokesperson.
- Finally, passion for helping people get where they are going, and get the things they need, will help you fit right in :)

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differenc