Retention Specialist
hace 2 semanas
**Position**: Customer Care Representative
**Location**: ON SITE ONLY: Av. P.º Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son.
**Compensation**: Earn up to $7,500 MXN weekly ($2,496 MXN base salary + commissions and performance bonus)
**Schedule**: Flexible shifts with Sundays off.
**Hours**: Monday to Friday from 11:00 am to 7:00 pm, and Saturday from 7:00 am to 3:00 pm
**Focus**: Convert cancellations into saves and leverage opportunities to sell products.
**What You'll Do**:
- Provide exceptional customer service and ensure product retention.
- Use your negotiation skills to convert return/cancellation requests into saves.
- Address customer concerns and find solutions to keep them satisfied.
**Job Qualifications**:
- Advanced English proficiency.
- 1+ years of experience in a similar position preferred.
- Strong computer skills and typing speed (30+ words per minute).
- Excellent verbal and written communication skills.
**Why Choose Us**:
- Comprehensive Training: Three weeks of paid training.
- Competitive Compensation: Earn up to $9,500 Monthly (Base salary + commissions + bonus).
- Great Work-Life Balance: Full-time hours with a consistent schedule.
- Opportunity to Make a Difference: Assist elderly customers with wellness essentials.
- Supportive Environment: Be part of a passionate team dedicated to customer satisfaction.
Join us in making a positive impact on the lives of our customers while enjoying a supportive and rewarding work environment. APPLY NOW and start your journey
Be a beacon of support and embark on a fulfilling career where caring meets career satisfaction. Don't miss out on this incredible opportunity APPLY TODAY
**Job Types**: Full-time, Permanent
Pay: $6,500.00 per week
Work Location: In person
Application Deadline: 30/11/2024
Expected Start Date: 02/12/2024
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