Carrier Sales Representative

**Carrier Sales and Operations Representative**

Reports To**:Senior Carrier Sales Representative**

Location**:Monterrey, Mexico**

Environment**: Onsite**

**Work Schedule**:
This position is **full-time** and **onsite Monday through Friday** for an 8 hour shift (6-3, 7-4, or 8-5 local time), but flexibility is available based on coverage.

**Who We Are**:
**Redwood Logistics** is one of the fastest growing? and most innovative 4PL providers offering supply chain execution and next-generation supply chain technology solutions.? For more than 20 years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. As a next-generation leader in forth-party logistics (4PL), we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains.

From our diversity of services, data-driven network solutions, and strategically integrated model, we have positioned ourselves as the dominant player in the mid-market space operating across North America and Mexico. We are a privately held company, managing significant transportation spend - we are big, but flexible with an entrepreneurial spirit.

**Redwood Multimodal**, a subsidiary of Redwood Logistics, is a full-service, non-asset brokerage company that takes pride in providing unparalleled transportation services to our customers while maintaining mutually beneficial relationships with our carriers.

**Redwood Mexico**, a subsidiary of Redwood Logistics, speaks the cross-border shipping language removing roadblocks that can bring cross-border supply chains to a stand-still.

Our continued success is driven by our fearless and innovative people. Being part of the Redwood family means taking the road less traveled, building each other up to greatness, and always leaving room for fun

Ready to grow with us? With $1.4B in Revenue, 34% YOY SaaS growth and 400% SaaS pipeline, now is the time to join Redwood

**Purpose of Your Work**:
As a **Carrier Sales and Operations Representative**, you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.

**How You Make a Difference Everyday**:

- Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
- Actively engage carrier partners primarily by phone, targeting 80+ dials per day
- Confidently introduce the Redwood Digital Freight Brokerage (DFB) product to carrier prospects, profiling 20 new carriers per day
- Engage in continuous follow up to carriers, understanding what network offers work, which lanes are an ideal fit, and reinforcing the value proposition to the carrier partners
- Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity
- Resolve carrier relations and accounting issues
- Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
- Coordinate available customer freight with available motor carrier equipment
- Consistently provide service and support to motor carriers in an effort to build the business relationship
- Maintain a file of all open truck shipments and of records of trailers in assigned areas
- Communicate with motor carriers to schedule trucks and resolve issues
- Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
- Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
- Actively seek out Redwood contract lanes, and create a dedicated capacity solution
- Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
- Resolve carrier relations and accounting issues

**You’ve Got This?**
- Bi-lingual in English and Spanish
- Strong communication skills both orally and written
- Ability to work in a fast-paced, dynamic environment
- Pro-active problem solver and listener; ability to multi-task
- 1-2 years of business experience in a bi-lingual environment
- Logistics experience preferred, but not required

**What We Offer**:

- Life Insurance policy for you starting 30 days after employment.
- Personal Health Insurance coverage for you - Major Medical
- 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year.
- Vacation time starting at 12 days. Additional days will increase per Mexican Law.
- Premium Vacation 50% vacation days (Prima vacacional).
- You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons (Vales De Despensa) 6% or the Maximum amount by Mexican Law.
- You will be provided a Cell Phon