L1 Tech Support Rep

hace 4 días

Monterrey, México ATOS A tiempo completo

**L1 Tech Support Jr. Bilingual**

**Training**: Onsite 4 weeks. San Nicolas de los Garza

**Must have**: Knowledge & Troubleshooting: Windows (XP, Vista, 7, 8), MAC, Outlook, ServiceNow

Fluent English, customer service and call center experience.

**Schedule**: Monday - Friday (upon performance it can be reevaluated)

**Monthly gross salary**: $17,500 MXN monthly.

Besides their salary, ADT has special bonus, Csat bonus, per each positive survey they get $50 Mx pesos, our current agents average monthly bonus $2000- 3000 Mxn only for Csat, additional if they interested in night shifts, they have Night Shift bonus, $2000 Mxn (monthly)

Tipo de puesto: Tiempo completo

Sueldo: $17,000.00 - $17,500.00 al mes

Horario:

- Diurno
- Incluye días feriados
- Incluye fines de semana
- Lunes a viernes
- Rotativo
- Turno de 10 horas
- Turno matutino

Prestaciones:

- Caja de ahorro
- Seguro de vida
- Vales de despensa

Escolaridad:

- Técnico superior trunco o en curso (Deseable)

Experiência:

- Soporte técnico: 1 año (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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